Aliia, can you make this a sticky please.
When including a copy and paste of your error log or individual items. Please do not include your username.
Example:
PHP Fatal error: Cannot access file in /home/username/public_html/ow_core/plugin.php on line 300
Where it says username will be your username for your login to cpanel or whatever you may use. Please strike that out and put xxxxxx instead.
Example:
PHP Fatal error: Cannot access file in /home/xxxxxx/public_html/ow_core/plugin.php on line 300
Presenting that name to the public is a security risk and giving someone your information freely.
If we must have your login information from you for support reasons a team member will ask you for it and you can send them a private message with that information.