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Facebook connect plug in | Forum

Matthew D Zavoras
Matthew D Zavoras Oct 31 '14

I installed facebook connect plugin and now I get this in the back end. I can't do anything now in back end. I tried to delete on my server and still same issue. I'm using



Platform update request

The source code of 'Facebook Connect' plugin was updated. Need to update plugin DB.




Not Found

The requested URL /theotherbook/ow_updates/index.php:443 was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


The Forum post is edited by Matthew D Zavoras Oct 31 '14
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Matthew D Zavoras
Matthew D Zavoras Oct 31 '14
Does anyone know? I don't want to have to reinstall the whole script just for one bug.
Matthew D Zavoras
Matthew D Zavoras Nov 1 '14
I can't update any plugins why? I get same thing every time.
Matthew D Zavoras
Matthew D Zavoras Nov 2 '14
So I guess I'm the only one having this problem and no one has ever seen this?
Matthew D Zavoras
Matthew D Zavoras Nov 2 '14
Has to be with this version. Never seen this before.
ross Team
ross Nov 2 '14
Matthew I believe you installed plugin manually? 

And this is you get 


Not Found

The requested URL /theotherbook/ow_updates/index.php:443 was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



after you hit update? 


Please make sure you have this file: ow_updates/index.php

Matthew D Zavoras
Matthew D Zavoras Nov 3 '14
yes i have that page
ross Team
ross Nov 3 '14
Can you please PM me your admin and FTP access details? I'll take a look at the issue. 
ross Team
ross Nov 3 '14
Mathew, can you please disable https for some time? I need to check something.
Matthew D Zavoras
Matthew D Zavoras Nov 3 '14
turned off for main domain now
ross Team
ross Nov 3 '14
Matthew update page still leads to https
Matthew D Zavoras
Matthew D Zavoras Nov 4 '14
From host:

Hello Matthew,

I'm sorry, I would love to help you out here, but you have to understand that we do not make the software and its not possible for us to fix this for you.
I have checked ssl for your account and it was installed correctly:
https://www.sslshopper.com//ssl-checker.html
I don't see any error in server error logs regarding the 404th error.
Also the links below are working correctly from our side:
https://xxxxxxxxxx.com/...update%2Fkey%2Fblogs
https://xxxxxxxxxx.com/...update%2Fkey%2Fblogs

Please get back to us if you need any further assistance and let us know how else we can help.

Thank you and have a great day,

Andrey C.

===================

I am now asking the SSL issuer... will post later
Matthew D Zavoras
Matthew D Zavoras Nov 6 '14
Host wants me to go in detail each step to get this error.... sigh, might as well take it off the SSL domain. Be so much easier. But rather not since the script asks personal information, real name, email, etc. Guess I could edit real name to user name instead. Also how to turn off debug you turned on?
The Forum post is edited by Matthew D Zavoras Nov 6 '14
ross Team
ross Nov 6 '14
Well, this happens when you update your plugins mainly


As to the debug, go to config.php file in ow_includes folder and change true to false for the debug mode. see tutorial: http://docs.oxwall.org/plugin-tuts:enable-debug

Matthew D Zavoras
Matthew D Zavoras Nov 8 '14
They already are set to false.
ross Team
ross Nov 9 '14
remove exclamation point here: 


define('OW_DEBUG_MODE', !false);

ross Team
ross Nov 9 '14
So what is the update on your issue? Any reply from host?
Matthew D Zavoras
Matthew D Zavoras Nov 10 '14
Thank you for your help. We both know it's a host issue. Like I've said before I used this script else where and not on a SSL domain with no problems. You can close this topic. I will get with my host when I have time.
Matthew D Zavoras
Matthew D Zavoras Nov 10 '14
This is what they are saying. So I'm fighting the issue.

Hi Matthew,

As Andrew said you will have to talk to a web developer to get the best possible support. I would love to help you out here, but you have to understand that we do not develop websites or software. If it has anything to do with the server, we will be more than glad to help you.


Please get back to us if you need any further assistance and let us know how else we can help.

Thank you and have a great day,

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