Click on the chat sound icon in the left bottom corner of the chat window to enable sounds in chat. 

Yes I have this problem too, chat sound icon shows "ON"  but no sound, I must sound off and on again and then it works...

Thank you guys, we have already reported this to our developers it will be fixed asap. 

vielen Dank :)

ross i showed you this problem almost 6 months ago
to get sound working users have to click urn sound off then click turn sound on to get
chat sound working and back then was marked as to be fixed 

I know that, which is why I wrote the problem is already reported. 

ok cool

i was a bit sleepy when i read it and thought you was trouble shoot it again 

Some news about this? 

maybe turn it off by default?  

Unfortunately no new yes. 

is it a option to set it off by default so that when they turn it on its working?

this is a custom code modification. you can do that on your own or hire a programmer: http://www.oxwall.org/market/specialists also you can make a post in the custom code modification section, some community member might assist you with this. 

i am just want to look for a workaround for this bug... 

in the file -ow_plugins/mailbox/ static/js/contactmanager.js
find the line 2903

if ( parseInt(im_readCookie('im_soundEnabled')) && css_class == null){

replace with

var soundEnabled = im_readCookie('im_soundEnabled');
var isSoundEnabled = soundEnabled !== null
? parseInt(soundEnabled)
: OWMailbox.soundEnabled; // use the default value

if (css_class == null && isSoundEnabled){


then enable dev mode, refresh the website disable dev mode. 

Hi,

is this the fix or is it to turn the sound off by default? 

I tryd this but after that the chat wasn't working anymore

it is working OK