Suggestion:
- Insert suspend "reason" in the suspended window that shows when a suspended user try log in again.
- Insert contact page link in the suspended window for suspended members have a option to contact the website owner or the support if they feel they have suspended him or she for wrong reason.
- Possible pick "hard" suspending with your fingerprint plugin or "soft" suspending.
- You will pick if you want suspend with one, two, three of this option or all 4.
1. Email suspend
2. Ip suspend
3. Browser fingerprint suspend
4. Hardware fingerprint suspend