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Need some help - No one is replying | Forum

Topic location: Forum home » Support » General Questions
Jason Dayal
Jason Dayal Apr 7
Hello, I have reached out some devs who created themes and plugins and no one is getting back to me. 


I was wondering where I can go for some extra help with my site?

dave Team
dave Apr 7
Hi, what is it that you want to do? 
Jason Dayal
Jason Dayal Apr 8
Hello, 


I am looking for the following: 


1) Remove some pages on the front/login page

2) Resize so the chat room will fit 

3) Change the language on the theme 

dave Team
dave Apr 8

1. you can hide pages via the admin pages section

https://wiki.oxwall.com/overview:admin_area_manual:pages


2. Not sure what you mean about it fitting, fitting where? screen shot please.


3. You can add a new language via the language admin section

https://wiki.oxwall.com/faq:site_configuration:manage_languages


hope that helps.

Jason Dayal
Jason Dayal Apr 8
Thank you for this! 


So i got a new theme called GRAV City lights for SkaDate


For the language, they said to go "languages" and the dropdown menu should have an option for "Grave City Lights" - there is none 


Here is a screenshot for the "fitting" issue - so sorry for my terminology! lol I am no expert!  The chatroom is from HTML 5 Chat. It appears it is not of "size" as per SkaDate. They said the following: 


Hello Jason,

Unfortunately we are unable to correct height of HTML5 chat. Seems like your theme is using different CSS class names. 
Here is standard CSS that works for our themes: 
.ow_content{
height: 100%;
}
body {
overflow: visible !important;
}

However your theme is not working with above. Please contact theme owner and request assistance with https://www.sugarcookielive.com/group-chat page layout.

I tried to contact the theme provider but they are not answering back. 


Attachments:
  Screen Shot 2021-04-08 at 5.25.29 PM.png (1602Kb)
Patricia Zorrilla Leader

For the language problem:

You have not installed the plugin

gravcitylights_theme_control.zip

that is included with the theme


For the problem of the size of the chat window, it is necessary to diagnose the cause and for this it is necessary to be able to access your website as a user, a screenshot is not enough.

I can try to solve it (free) tomorrow, Saturday and Sunday, if you are interested create a discreet profile account for me and tell me usr / pwd to my email admin@owspain.com

Jason Dayal
Jason Dayal Apr 8
Thank you so very much! I will email you. I truly appreciate this! 
Jason Dayal
Jason Dayal Apr 8
Hello, 


Email has been sent 

Patricia Zorrilla Leader

Solved.

I'm the best.

(that's what my mom says)

Jason Dayal
Jason Dayal Apr 9
Quote from Patricia Zorrilla

Solved.

I'm the best.

(that's what my mom says)

Your mom is right!!