For one of my plugin (Credits History and Transfer) in the store, users are getting invalid license key when they try to update via Admin panel.
Due to this, they are not able to upgrade the plugin.
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Invalid License Key | Forum
Oxwall Accessories
Feb 25 '13
have them try and refresh the ip. they may be using a different machine
Purusothaman Ramanujam
Feb 25 '13
But that does not look like a good way to handle IPs( based on IP)
Team Den
Mar 3 '13
Perhaps, they have fopen disabled in php.ini , that's the platform is unable to compare licesne key with Store.
enable DEBUG_MODE and try to update again. Post any PHP errors if appeared.
Purusothaman Ramanujam
Mar 3 '13
Den,
I have not received any issues for other plugins.
The issue is only for this particular plugin. So I don't think its related to fopen.
I have not received any issues for other plugins.
The issue is only for this particular plugin. So I don't think its related to fopen.
Team
Purusothaman Ramanujam
Mar 3 '13
I don't see assigned IP address details in store list . I will contact the users and get back to you.
FJK
May 6 '13
Hi, I also have a problem with an invalid license key. I bought the plugin MapPro and tried to install it. An error appears: Invalid license key.
An idea?
Thanks
Florian
Team Den
May 23 '13
Florian,
An IP will be assigned automatically since the plugin will updated first time.
Leader dave
Aug 23 '13
i have fopen disabled and i dont have any issues updating any plugins
here is what i have
;post max size at least 10 percent higher
;than upload max size
post_max_size = 320M
upload_max_filesize = 280M
memory_limit = 300M
register_globals = Off
magic_quotes_gpc = OFF
display_errors = Off
log_errors = On
allow_url_fopen = Off
allow_url_include = Off
The Forum post is edited by dave Aug 23 '13
Team Den
Aug 27 '13
Even if you get a "bad key" message, you can still download and upload the updated copy
Plugin key is required to download and update an item from Oxwall Store (remotely). It doesn't make sense to perform key check when you upload a new plugin's version locally as you already have the new version.
bobbi
Apr 23 '14
i also have the same issue with the advance poker plug in, i get invalid license key,
i have been told that this matter is still unresolved from what i see at least last august
i have successfully updated a different plug in which required license key to update so i am sure everything is fine my end it is just the advance poker i cant update
any help to solve this please would be appreciated
i have been told that this matter is still unresolved from what i see at least last august
i have successfully updated a different plug in which required license key to update so i am sure everything is fine my end it is just the advance poker i cant update
any help to solve this please would be appreciated
Leader
tammy harris
Apr 23 '14
I have same isue with only one plugin younet friend inviter all others work fine
Younet saus my key is valid
The Forum post is edited by tammy harris Apr 23 '14
Team Den
Apr 23 '14
Hello guys,
To resolve the issue, send following details to moderation team:
- site URL/FTP/Admin where a problem plugin is installed
- link to the plugin
Our techs will check it manually.
Team Den
Apr 28 '14
bobbi,
I've been noticed that moderation team didn't receive a message from you. Have you sent it via contact form? or you use a different way?
IN any way, we checked update system and didn't find any issues with that. The only reason you can get "invalid license key" message is that a developer didn't grant a license in Store for you.
So, if you see that error message, first, contact a developer and make sure he granted you with a license. You can also check it in your account on My purchases page.
The Forum post is edited by Den Apr 28 '14
bobbi
Apr 28 '14
I used contact us and selected store moderation team I do have a licence key for this plug in of course it comes up invalid I copy and paste key from my purchases, other plug in updated just fine using licence key just advance poker I couldnt so you suggest I contact dev and ask to grant me another licence key so I can update ........
Team Den
Apr 28 '14
bobbi,
Would you check with a developer of Advanced Poker, that your license key exists on his end? He should see it from "My Items" page.
