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IM Chat Won't Work | Forum

Owen Bick
Owen Bick Apr 7 '13
Hello,

I have my website completely finished, except for the chat. It won't show up. Usually, it'll be there, but for some reason it isn't. Please help. 

Thanks! 

Alia Team
Alia Apr 8 '13
Owen Bick, have you updated all of the plugins?

Which version of core do you have?
Which version of Instant Chat do you have installed?
Owen Bick
Owen Bick Apr 8 '13
I have the chat up to date. It's like the Oxwall site, there's NOTHING THERE :(.
Owen Bick
Owen Bick Apr 8 '13
Also, the inbox and notifications don't show up. 
Alia Team
Alia Apr 8 '13
Owen, thanks for your reply.
One more question, which theme are you using?

Is it one of the themes developed by Oxwall Software?
I am asking because some themes ( developed by other designers and not us) are not compatible with  1.5.X versions of Oxwall.

Try switching to "Origin" theme. If chat and notifications will work in this theme, then the issue is in your current theme.
Owen Bick
Owen Bick Apr 10 '13
I'm using YourSpace theme. It won't show up even if I change the theme. Now, everytime I go to install it via download, I get the 500 error -__-