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urgent help needed - if i login with admin it redirecting me to installation page *sigh* | Forum

Rahul verma
Rahul verma Apr 17 '13
hello everyone


my website was working properly till yesterday or i didn't come to know this issue..


i haven't made any changes in anything since i updated my core to 1.5.2 and rest plugins

when i or someone open website there is a 70% CHANGE IT GIVES 500.phtml ERROR , 

and by my computer if i am logged in as admin and if 500.phtml error comes and i refresh page  it keep redirecting me to installation page , after it i have to close browser , clear cache , and have to wait. 


i am really scared if my all users getting this  installation page , it will be a big trouble for my website n security 


please help asap 


i enabled debug mode i then checked error log 

it gave me fallowing errors


Wed Apr 17 05:59:27 2013] [error] [client 115.240.99.112] Failed loading /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/53/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_resolve_path, referer: http://www.yourmatesgroup.com/ ;


[Wed Apr 17 05:59:27 2013] [error] [client 115.240.99.112] Failed loading /usr/php/53/usr/lib64/php/modules/ixed.lin: /usr/php/53/usr/lib64/php/modules/ixed.lin: undefined symbol: zend_dirname, referer: http://www.yourmatesgroup.com/




[Wed Apr 17 05:59:27 2013] [error] [client 115.240.99.112] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer, referer: http://www.yourmatesgroup.com/

The Forum post is edited by Rahul verma Apr 17 '13
Alia Team
Alia Apr 17 '13
Rahul, regarding errors from your error log.
You will need to contact your hosting company.

Regarding 500 error.
When DEBUG mode is enabled do you see any errors?
Rahul verma
Rahul verma Apr 18 '13
debug mode give error due to plugins like family friends and skype, its not a problem it only comes on those profiles page due to  user havent setup anything there .


main problem is it is redirecting all admins to install page if they refreshed a 500 error or if i refresh any non responding page .


thanks for visiting yourmate aliia,

Rahul verma
Rahul verma Apr 18 '13
here are those error which comes by activating debug mode.


OW Debug - NoticeMessage:Declaration of MYSKYPE_CMP_ProfileWidget::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList()File:/home3/yourmate/public_html/ow_plugins/myskype/components/profile_widget.phpLine:165



2...Message:Undefined variable: infoFile:/home3/yourmate/public_html/ow_plugins/sitefaq/init.phpLine:42

Message:Undefined index: HTTPSFile:/home3/yourmate/public_html/ow_plugins/pagereport/init.phpLine:15

Message:Declaration of CUSTOMPROFILE_CMP_ProfileWidget::processSettingList() should be compatible with that of 


BASE_CLASS_Widget::processSettingList()File:/home3/yourmate/public_html/ow_plugins/customprofile/components/profile_widget.phpLine:247


The Forum post is edited by Rahul verma Apr 18 '13
Rahul verma
Rahul verma Apr 18 '13
i found something more if i am using admin account  as i click on admin dashboard from right top menu , it redirect me to install page .. some one plz help me its getting really bad for me..:(


should i remove install pages from my hosting file manager?