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Password reset | Forum

Pete
Pete Apr 26 '13

When i add email for password reset and send a message pops up

 

 

 

 

 

 

 and when you open it it says this

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
  <head>
    <title></title>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
  </head>
  <body style="font:18px Tahoma;">
    Error 500<br />Internal Server Error.
  </body>
</html>

Is this error something to do with email on server not working proper ??

The Forum post is edited by Pete Apr 26 '13
Pete
Pete Apr 26 '13
I am posting this for my mate Stan
Alia Team
Alia May 1 '13
Pete, this happens not only with reset password.
This might be caused by:

1. custom javascript code added to sidebar
2. custom js code added to header
3. third party plugin. To start with deactivate cometchat plugin.
Pete
Pete May 1 '13
Thanks  Aliia