No picture is shown at my site findonliers.com/archive.
The hosters find no database errors, and suspect it's coding issue.
we even did a restore, but still the pics are missing.
Any help?
Will it work if I create a new installation and use the exsisting database?
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pisctures don't show | Forum
Leader
Leader dave
May 16 '13
try this part it seems to be a normal issue..
Problem in .htaccess file. I solved this problem so ow_userfiles/.htaccess rewrite code in file. Instead Options All -Indexes, write it Options -Indexes
Basically open up the htaccess file in ow_userfiles and you will see Optioins All -Indexes, just change it to Options -Indexes then see if the images appear.
the best thing to do is just comment out the old code
you do this like this just put a # before it so that it does not execute, then put the new code without the #..
#Optioins All -Indexes
like so;
Options -Indexes
Leader dave
May 17 '13
check your permissions on the ow_userfiles dir an sub dir. Are you getting any errors at all in your cPanel error log..
Leader dave
May 17 '13
Oh OK, well it is going to be really hard to diagnose since you dont have any access and they have to do everything. I wish you luck tester, maybe someone here knows. FYI this is the downside to free or cheap hosting, or managed hosting that someone else does everything. Its time to learn how to do this yourself maybe, its part of being a site owner is to get your hands dirty you know.
i feel bad for you.. good luck :)
The Forum post is edited by dave May 17 '13
Leader dave
May 17 '13
Here is a suggestion, i assumed they installed oxwall for you.. get on them and tell them to get it fixed, and be sturn about it.
Tester
May 17 '13
A miracle. The pictures came back :)
This is after a second restore (after the 1st one failed).
