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error in uploading the profile picture [Solved] | Forum

Topic location: Forum home » Support » General Questions
asif ullah
asif ullah May 22 '13
when a user i uploading a photo as profile picture which is greater then 2 mb it is showing error please anyone give me a solution to solve this problem
The Forum post is edited by Alia May 27 '13
bobbi
bobbi May 22 '13
is your max file upload size set at 2mb if it is this is what will cause the error, either your members will have to ensure their images are under 2mb or increase the file size in your admin area
asif ullah
asif ullah May 22 '13
the max is set at 5 mb then also showing the problem
dave Leader
dave May 22 '13

there are two things, max upload size and max post size,  try adjusting your max post size in your php ini  or your htaccess file.

 

Also check to make sure of the allowed amount by checking your phpinfo listing.  

asif ullah
asif ullah May 22 '13
can you tell me in dtail dave
dave Leader
dave May 22 '13

That is really not what we do... This is not a coding classroom sorry :)

 

 I will provide you some links so that you learn how. 

 

http://php.net/manual/en/function.phpinfo.php

 

and look where it says 18 on this link, the second answer on the page

http://stackoverflow.com/questions/6135427/increasing-the-maximum-post-size

 

 

Alia Team
Alia May 22 '13
Asif, what is the error message you are getting?
asif ullah
asif ullah May 22 '13
it is showing server error see the picture
Attachments:
  Untitled-1.jpg (202.51Kb)
Alia Team
Alia May 23 '13
Asif, you will need to contact your server with this error. Seems like a temporary issue.

I have just tried to upload 3Mb avatar  on your site  and all went well.
asif ullah
asif ullah May 23 '13
what should i tell them
Alia Team
Alia May 23 '13
Show them your screen shot and also check your server's error log.
asif ullah
asif ullah May 23 '13
thanks alia for you advice problem is soved