This is what my server provider has advised me:

"The url http://triskelionhandshake.com/Verification/500.phtml is not supported in the server . The supported extensions are .php,shtml . The file 500.phtml is supported in the server"

Hello Dave,

I have a very limited knowledge about web based technologies, could you please advise how to do it in a step-by-step basis.

From this part:

1) try adding this to your .htaccess file at the top

2) AddType    text/phtml    .html

Many thanks,
Rainier

Rainier,  if you are experiencing 500 error you will first of all need to find out whether this is Oxwall generated 500 error, or server generated one. More info here http://www.oxwall.org/forum/topic/4661.

I am assuming your were getting server related 500 error and your host explained this by the fact that their 500 error showed up because your server doesn't support .pthml extension used for oxwall related 500 error?

If this is the case then this means that youdo have some kind of issues with your installation since 500.phtml (generated by Oxwall) doesn't appear for no reason.  You need to enable DEBUG mode in config.php to find our the real error. But if my assumption is right you will not be able to do so since your server doesn't support .phtml.

Try Dave's solution.
If it won't work for you, ask your hosting company what you need to do and where so that .phtml s support on your site.
 

P.S  it is weird that your server doesn't support .phtml . Who do you host with?

Hello again Aliia,

I have http://www.pacifichost.com/ as my server hosting provider.

Cheers!

Hello Dave,

Is this is what you are talking about to edit:

Options +FollowSymLinks
RewriteEngine On
AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
  ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
  ForceType text/css
</FilesMatch>

RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]

RewriteRule (.*) index.php

Quote from dave

open your cpanel, open your pubic_html root of your oxwall domain and use the editor to edit .htaccess file

 

put that #2 at the top 

 

then save..

 

also read this  http://www.oxwall.org/forum/topic/11082

Hello Dave,

OR this is what you are talking about to edit:

AddType text/phtml .html

Options -MultiViews -Indexes

<IfModule mod_php4.c>
    php_flag register_globals Off
</IfModule>
<IfModule mod_php5.c>
    php_flag allow_url_include Off
    php_flag register_globals Off
</IfModule>

<IfModule mod_rewrite.c>
RewriteEngine on

RewriteRule ^blogs/{0,1}$   modules/boonex/blogs/blogs.php [QSA,L]
RewriteRule ^blogs/all/{0,1}$  modules/boonex/blogs/blogs.php?action=all  [QSA,L]
RewriteRule ^blogs/all/([0-9]+)/([0-9]+)/{0,1}$  modules/boonex/blogs/blogs.php?page=$2&per_page=$1  [QSA,L]
RewriteRule ^blogs/top/{0,1}$   modules/boonex/blogs/blogs.php?action=top_blogs [QSA,L]
RewriteRule ^blogs/top/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=top_blogs&page=$2&per_page=$1 [QSA,L]
RewriteRule ^blogs/top_posts/{0,1}$   modules/boonex/blogs/blogs.php?action=top_posts [QSA,L]
RewriteRule ^blogs/top_posts/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=top_posts&page=$2&per_page=$1 [QSA,L]
RewriteRule ^blogs/tag/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=search_by_tag&tagKey=$1 [QSA,L]
RewriteRule ^blogs/tag/{0,1}$   modules/boonex/blogs/blogs.php?action=search_by_tag&tagKey= [QSA,L]
RewriteRule ^blogs/posts/([^/.]+)/tag/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=search_by_tag&tagKey=$2&ownerName=$1 [QSA,L]
RewriteRule ^blogs/posts/([^/.]+)/category/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerName=$1&categoryUri=$2 [QSA,L]
RewriteRule ^blogs/entry/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_post&postUri=$1 [QSA,L]
RewriteRule ^blogs/entry/{0,1}$    modules/boonex/blogs/blogs.php?action=show_member_post&postUri= [QSA,L]
RewriteRule ^blogs/posts/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerName=$1 [QSA,L]
RewriteRule ^blogs/posts/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerName= [QSA,L]
RewriteRule ^blogs/posts/([^/.]+)/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerName=$1&page=$3&per_page=$2 [QSA,L]
RewriteRule ^blogs/posts/([^/.]+)/category/([^/.]+)/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerName=$1&categoryUri=$2&page=$4&per_page=$3 [QSA,L]
RewriteRule ^blogs/home/{0,1}$   modules/boonex/blogs/blogs.php?action=home [QSA,L]
RewriteRule ^blogs/all_posts/{0,1}$   modules/boonex/blogs/blogs.php?action=all_posts [QSA,L]
RewriteRule ^blogs/all_posts/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=all_posts&page=$2&per_page=$1 [QSA,L]
RewriteRule ^blogs/popular_posts/{0,1}$   modules/boonex/blogs/blogs.php?action=popular_posts [QSA,L]
RewriteRule ^blogs/popular_posts/([0-9]+)/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=popular_posts&page=$2&per_page=$1 [QSA,L]
RewriteRule ^blogs/featured_posts/{0,1}$   modules/boonex/blogs/blogs.php?action=featured_posts [QSA,L]
RewriteRule ^blogs/tags/{0,1}$   modules/boonex/blogs/blogs.php?action=tags [QSA,L]
RewriteRule ^blogs/show_calendar/{0,1}$   modules/boonex/blogs/blogs.php?action=show_calendar [QSA,L]
RewriteRule ^blogs/my_page/{0,1}$   modules/boonex/blogs/blogs.php?action=my_page&mode=main [QSA,L]
RewriteRule ^blogs/my_page/add/{0,1}$   modules/boonex/blogs/blogs.php?action=my_page&mode=add [QSA,L]
RewriteRule ^blogs/my_page/manage/{0,1}$   modules/boonex/blogs/blogs.php?action=my_page&mode=manage [QSA,L]
RewriteRule ^blogs/my_page/pending/{0,1}$   modules/boonex/blogs/blogs.php?action=my_page&mode=pending [QSA,L]
RewriteRule ^blogs/my_page/edit/([0-9]+)/{0,1}$  modules/boonex/blogs/blogs.php?action=edit_post&EditPostID=$1 [QSA,L]
RewriteRule ^blogs/member_posts/([0-9]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=show_member_blog&ownerID=$1 [QSA,L]
RewriteRule ^blogs/category/([^/.]+)/{0,1}$   modules/boonex/blogs/blogs.php?action=category&uri=$1 [QSA,L]

RewriteRule ^ads/{0,1}$  modules/boonex/ads/classifieds.php?Browse=1 [QSA,L]
RewriteRule ^ads/my_page/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page [QSA,L]
RewriteRule ^ads/my_page/add/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=add [QSA,L]
RewriteRule ^ads/my_page/edit/([0-9]+)/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=add&EditPostID=$1 [QSA,L]
RewriteRule ^ads/my_page/edit/([0-9]+)/dimg/([0-9]+)/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=add&EditPostID=$1&dimg=$2 [QSA,L]
RewriteRule ^ads/my_page/manage/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=manage [QSA,L]
RewriteRule ^ads/my_page/pending/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=pending [QSA,L]
RewriteRule ^ads/my_page/expired/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=expired [QSA,L]
RewriteRule ^ads/my_page/disapproved/{0,1}$  modules/boonex/ads/classifieds.php?action=my_page&mode=disapproved [QSA,L]
RewriteRule ^ads/cat/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds.php?catUri=$1 [QSA,L]
RewriteRule ^ads/all/cat/([0-9]+)/([0-9]+)/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds.php?catUri=$3&page=$2&per_page=$1 [QSA,L]
RewriteRule ^ads/subcat/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds.php?scatUri=$1 [QSA,L]
RewriteRule ^ads/all/subcat/([0-9]+)/([0-9]+)/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds.php?scatUri=$3&page=$2&per_page=$1 [QSA,L]
RewriteRule ^ads/entry/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds.php?entryUri=$1 [QSA,L]
RewriteRule ^ads/tag/([^/.]+)/{0,1}$  modules/boonex/ads/classifieds_tags.php?tag=$1 [QSA,L]
RewriteRule ^ads/calendar/{0,1}$  modules/boonex/ads/classifieds.php?action=show_calendar [QSA,L]
RewriteRule ^ads/categories/{0,1}$  modules/boonex/ads/classifieds.php?action=show_categories [QSA,L]
RewriteRule ^ads/tags/{0,1}$  modules/boonex/ads/classifieds.php?action=tags [QSA,L]
RewriteRule ^ads/all_ads/{0,1}$  modules/boonex/ads/classifieds.php?action=show_all_ads [QSA,L]
RewriteRule ^ads/top_ads/{0,1}$  modules/boonex/ads/classifieds.php?action=show_top_rated [QSA,L]
RewriteRule ^ads/popular_ads/{0,1}$  modules/boonex/ads/classifieds.php?action=show_popular [QSA,L]
RewriteRule ^ads/featured_ads/{0,1}$  modules/boonex/ads/classifieds.php?action=show_featured [QSA,L]
RewriteRule ^ads/member_ads/([0-9]+)/{0,1}$  modules/boonex/ads/classifieds.php?UsersOtherListing=1&IDProfile=$1 [QSA,L]

RewriteRule ^search/tag/([^/.]+)/{0,1}$  search.php?Tags=$1 [QSA,L]

RewriteRule ^browse/([^/.]+)/([^/.]+)/([^/.]+)$ browse.php?sex=$1&age=$2&country=$3 [QSA,L]

RewriteRule ^m/(.*)$  modules/index.php?r=$1 [QSA,L]

RewriteRule ^forum/groups/(.*)$  modules/boonex/forum/$1?orca_integration=groups [QSA,L]
RewriteRule ^forum/events/(.*)$  modules/boonex/forum/$1?orca_integration=events [QSA,L]
RewriteRule ^forum/store/(.*)$  modules/boonex/forum/$1?orca_integration=store [QSA,L]
RewriteRule ^forum/$  modules/boonex/forum/index.php [QSA,L]
RewriteRule ^forum/(.*)$  modules/boonex/forum/$1 [QSA,L]

RewriteRule ^page/(.*)$  viewPage.php?ID=$1 [QSA,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule .+ - [L]
RewriteRule ^([^/]+)$ profile.php?ID=$1 [QSA,L]

</IfModule>

AddType application/vnd.adobe.air-application-installer-package+zip .air
AddType application/x-shockwave-flash .swf

Quote from Rainier Sotelo AddType text/phtml .html

are those rewrites bad for my site, or should i need to delete those...

I sent a message to paul for you, he is not online now.  :)

thanks a lot dave

cheers!

For the phtml issue, do you know what type of web server your site is running on? If your host is running apache AddType should have worked. I would try this syntax though: AddType Application/x-httpd-php .phtml

If your host machine is running php as cgi you may wan to try using this instead: AddHandler application/x-httpd-php .phtml
This pretty much tells the web server that any file with a .phtml extension needs to be parsed by php. As for your other rewrites I wouldn't touch them. They look pretty harmless. Are you running an SEO plugin of sorts?

Hello Paul,

I am using https://clients.pacifichost.com/ server and my server technical support has advised me this:
 
"Yes our servers support file with extension .phtml .
But I've checked your account "triskeli" and couldn't find out any files with extension .phtml."

Many thanks,
Rainier

pm sent

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