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embed videos error | Forum

Topic location: Forum home » Support » General Questions
Asif
Asif Jun 11 '13
when i am trying to add embed videos it is showing an error


Forbidden

You don't have permission to access /video/add/index/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


please suggest me how to solve this problem

dave Leader
dave Jun 11 '13
have you created roles for users and have you selected who can do what in those roles?   Also under admin settings check the user settings and content input.   Might also be that your locked out of that dir on the server.
The Forum post is edited by dave Jun 11 '13
Asif
Asif Jun 11 '13
how to unlock the directory on the server dave 
ross Team
ross Jun 11 '13
Asif, 


Has the problem been solved?

dave Leader
dave Jun 11 '13
No ross not by my knowledge at least. :)
Asif
Asif Jun 11 '13
no not solved


Asif
Asif Jun 11 '13
no not solved ross
ross Team
ross Jun 11 '13
Have you assigned the roles for the users?


Asif
Asif Jun 11 '13
yes
ross Team
ross Jun 11 '13
Have you checked the content input in the Settings/User Settings/Content input/Disable rich media (must be unchecked)?
Asif
Asif Jun 11 '13
even on news an feed embed videos are not working when iam trying to add says error
Asif
Asif Jun 11 '13
yes Disable rich media is unhecked
ross Team
ross Jun 11 '13
Please, provide the screenshot of the error. 
The Forum post is edited by ross Jun 11 '13
Asif
Asif Jun 11 '13
these are the errors
Attachments:
  error 1 on newsfeed.jpg (380.34Kb)
  error 2 on add videos.jpg (209.9Kb)
ross Team
ross Jun 11 '13
Asif, 


Could you please enable debug mode?

ross Team
ross Jun 11 '13
Also make sure that you have set the right permission for the plugin folder 755 and files 644
Asif
Asif Jun 11 '13
done
Asif
Asif Jun 11 '13
the changes done now what
ross Team
ross Jun 11 '13
What does it say, the debug?
The Forum post is edited by ross Jun 11 '13
Asif
Asif Jun 11 '13
same Forbidden

You don't have permission to access /video/add/index/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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