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Push notification for SaaS | Forum

Cer Daws
Cer Daws Dec 7
Hey everyone, I’m running a SaaS business and finding it really challenging to keep our users engaged after they sign up. We’ve tried various methods like email campaigns and in-app messages, but the engagement just isn’t where we want it to be. Has anyone had success with tools or strategies that help maintain user interest and reduce churn?
Vayt
Vayt Dec 7
Honestly, push notifications made a huge difference for us. When we decided to choose Gravitec plans https://gravitec.net/smb  , we found their setup perfect for SaaS platforms. One feature I love is how they let you send behavior-based notifications, like reminding users about upcoming subscription renewals or introducing them to a new tool they haven’t tried yet. Gravitec’s targeting options are also a lifesaver—you can tailor messages based on user activity, location, or even the device they’re using. For example, we used it to alert users about downtime for scheduled maintenance, and it kept our support requests way down. It’s a subtle but super effective way to stay connected without bombarding users with irrelevant messages.