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My Captcha is not working, can some one help me out | Forum

Topic location: Forum home » Support » General Questions
Ricky
Ricky Jul 19 '13
Please Family my Captcha is not appearing please i need help
look at it here http://www.campusghana.net/join
ross Team
ross Jul 19 '13
Does your server has GD image library installed? Check with your host and if not ask them to install/enable it for you.
Ricky
Ricky Jul 19 '13
yes its installed and enable
ross Team
ross Jul 19 '13
send us the screenshot, please
Ricky
Ricky Jul 19 '13
i ask them and they said it has already been installed
ross Team
ross Jul 19 '13
 Ok, in this case, look PHP error log file and search for something like "GD"
Ricky
Ricky Jul 19 '13
i didnt see anythimg like that

ross Team
ross Jul 19 '13
Nothing in the file? or you can't locate error log file?
Ricky
Ricky Jul 19 '13
yes i cant
Ricky
Ricky Jul 19 '13
please help me people r complaining pls
ross Team
ross Jul 21 '13
This file is in your cpanel, if you can't locate it, please, contact your hosting provider. 
Ricky
Ricky Jul 22 '13
please i wanna give u my details and try and help me out
ross Team
ross Jul 22 '13
This file is in your cpanel, if you can't locate it, please, contact your hosting provider, and look whether error log contains anything related to the GD library
Ricky
Ricky Jul 22 '13
i have contact them and they said GD library is installe dand enabled

ross Team
ross Jul 22 '13
you already noted that, now we need you to look at your error log file and find if there something related to the GD library. 
Ricky
Ricky Jul 23 '13
please Ross this is my error logs
Attachments:
  cgi_error_log.txt (2099.55Kb)