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Blank page [Solved] | Forum

Alex
Alex Jul 30 '13
My website is just blank view it here.

It is not the server my hosting provider told me to contact you.

i was installing plugins it is no error just Blank

The Forum post is edited by Alia Nov 21 '13
bobbi
bobbi Jul 30 '13
i tried to access your site and got this firefox says the connection is unsecure ........... i took the link from your profile here


The Forum post is edited by bobbi Jul 30 '13
Alex
Alex Jul 30 '13
i had ssl for a while but canceled it because not enough users

EDIT:

Just fixed it

The Forum post is edited by Alex Jul 30 '13
Alia Team
Alia Jul 31 '13
Alex, would be great if you could share how you fixed your issue. Thanks.
Alex
Alex Aug 1 '13
it was a problem with the DB one of the part was corrupted so i fixed it
Alberto MC
Alberto MC Oct 27 '13
My website is blank too. I was deleting rows from ow_base_mail table and now I'm getting a blank page, no errors, no nothing, just white screen.

I ran a check db via cpanel and everything is ok.

Debug mode shows no message.

FF ctrl+shif+k says [02:01:27.862] GET http://www.conalephuatabampo.com/ [HTTP/1.1 200 OK 640ms] 


Any idea about what can I do?


Thanks in advance.

The Forum post is edited by Alberto MC Oct 27 '13
Alia Team
Alia Oct 28 '13
Pablo,

1. Check your server's error logs.
2. Make sure that error reporting is On in your php.ini

Alberto MC
Alberto MC Oct 28 '13
Thanks Aliia, this is the last error in error_log file:


[22-Oct-2013 23:35:15 America/Hermosillo] PHP Fatal error:  Call to undefined method OW_HtmlDocument::getOnloadScript() in /home/conaleph/public_html/ow_plugins/gphotoviewer/controllers/index.php on line 130

22-Oct and the website stopped working on saturday 26th.


On cpanel error log I got 013-10-28 00:29:16.440 [INFO] [108.162.221.246:46392-0#APVH_conalephuatabampo.com] File not found [/home/conaleph/public_html/503.shtml] 

The Forum post is edited by Alberto MC Oct 28 '13
Alia Team
Alia Oct 28 '13
Pablo,

503 error is in most of the cases server related error. So ( just in case)  contact your host and check whether they are having some kind of maintenance and whether  you are within your limits in terms of server space, memory and etc.

If you have access to php.ini, go to that file and enable display_errors . Should be set to 1 ( enabled). Check your page again.

Alberto MC
Alberto MC Oct 28 '13
I think my server is working fine because I have access to subdomains. I replaced the content of the index.php file with a sigle line and it works. I can access to ../ow_updates/index.php for an update request.


Stats on my cpanel:

CPU Usage: 0%

Memory Usage: 0

Entry Processes: 0


I have no access to the php.ini file.

The Forum post is edited by Alberto MC Oct 28 '13
Alia Team
Alia Oct 28 '13
Pablo, any chance you can provide us access to your control panel in PM?
Alberto MC
Alberto MC Oct 28 '13
PM on its way
Alberto MC
Alberto MC Nov 12 '13
Problem solved. I installed oxwall in another subdirectory and I copied files into the old installation.
Jase
Jase Feb 3 '14
hi, alberto.

what files did you copy over to get the site working?

my site only goes white if i enable chatroom plugin. if i disable it, the site is loading


thanks

ross Team
ross Feb 4 '14
Jase, obviously the problem is in the chatroom plugin contact plugin developer to resolve the issue.