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Secure image isn't working - Contact Us | Forum

Amber S /Liz M
Amber S /Liz M Aug 6 '13
Everything on the Contact Us page is working except for the secure image. The refresh icon is there and the place to put the secure answer is there but not the image. How can We fix this?
Alia Team
Alia Sep 25 '13
Does your server has GD image library installed? Check with your host and if not ask them to install/enable it for you.
Yevhen
Yevhen Jun 23 '15
Have same problem. It was working for a long time and now stopped. Any issue?
Yevhen
Yevhen Jun 24 '15
Here is a reply of Support:

Hi there,

Yes, GD is enabled, you can see here :

http://yoursite.com/p.php

(search the page for 'GD' )

Please let us know if there is anything further we can do for you.


Best Regards

Oxwall Software
Oxwall Software Jun 30 '15
Do you have captcha on join page?
Oxwall Software
Oxwall Software Jun 30 '15
Please follow this tutorial: https://docs.oxwall.org/faq:captcha-troubleshooting
What do you see when you go here: http://yoursitename.com/base/captcha/
Yevhen
Yevhen Jun 30 '15

Quote from Oxwall Software What do you see when you go here: http://yoursitename.com/base/captcha/

This image has mistakes...
Now I will disable plug-ins one-by-one...
Yevhen
Yevhen Jun 30 '15
Join page captcha also was not working... All plugins off, but still same problem... I will bring all the plugins back. Can it be a problem, if I have another Oxwall site on subdomain? I use it for test.
Yevhen
Yevhen Jun 30 '15
Test site working well. Maybe I can copy security files and replace them?
Yevhen
Yevhen Jun 30 '15
I have tried everything. Captcha not working. http://seaclipper.info/base/captcha shows that image has some errors. But which errors? How to set it up? I will try to change theme...
Yevhen
Yevhen Jun 30 '15
Same story. No captcha... No any problems with .htaccess.
The Forum post is edited by Yevhen Jun 30 '15
Oxwall Software
Oxwall Software Jul 2 '15
Yevhen, the errors are behind this image, you need to enable all possible kinds of error reportings on your server to see those errors, contact your provider to do so, then provide us with the errors so we could assist you.
Yevhen
Yevhen Jul 3 '15
Thanks! I will do.
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