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Issues with Posting [Solved] | Forum

TAPS Omar
TAPS Omar Aug 15 '13
Hello,
Some of my members are having trouble posting for many reasons.

1. It tells them to fill the form properly when there is text.
2. Posts with Attachments Don't appear.
3. Certain files aren't being attached by certain members but are by others.
4. Others have to type->Edit->Attach->Post->Edit->Attach another Post. One at a time. It gets to be a really slow process.

can someone help?

I am not able to disclose the site as its a confidential site for members of the organization only. Thank you.
The Forum post is edited by Alia Aug 21 '13
TAPS Omar
TAPS Omar Aug 16 '13
I created a Test Account and used Safari instead of FireFox, and it worked well for me. I tested their accounts and I was able to do it.

I just asked them for their browser, I'll post it as soon as I hear from them. Thanks.
TAPS Omar
TAPS Omar Aug 16 '13
One of the users sent me this:

Work station :

WINDOWS 7

Internet Explorer 8 (64BIT)

 

 

At Home:

 

Windows XP

Internet Explorer 7

and it seems to be posts with multiple attachments at once.



By the way, this is on the forums. Just tested it here, and it is working fine, its just on our end.
The Forum post is edited by TAPS Omar Aug 16 '13
Alia Team
Alia Aug 18 '13
TAPS, here is the list of browsers supported by Oxwall:

  • IE 9+
  • Google Chrome 7+
  • Mozilla Firefox 3.6+
  • Safari 4+
 
If you are facing any issues within supported browsers, I will be glad to check this for you.
But as mentioned by Paul, we will need your site URL ( you can PM it) or just post it here.

TAPS Omar
TAPS Omar Aug 19 '13
Thanks!


Is there a ways that my members can post audio files as attachments? I've tried adding them on the file.php but, no luck.
Alia Team
Alia Aug 20 '13
Taps, are you referring to attachments to forum posts/replies?
If yes, you should be able to upload audio files.
As an example, I have attached .mp3 file to this reply.

TAPS Omar
TAPS Omar Aug 20 '13
We're trying to upload small Wav file clips.
The Forum post is edited by TAPS Omar Aug 20 '13
Attachments:
  Screen Shot 2013-08-20 at 12.09.12 PM.png (34.51Kb)
Alia Team
Alia Aug 20 '13
TAPS, if you would like this to work for forum attachments, add 'wav' here:
File: ow_plugins\forum\bol\post_attachment_service.php
  
 private static $allowedExtensions =
        array(
        'txt', 'doc', 'docx', 'sql', 'csv', 'xls', 'ppt', 'pdf',
        'jpg', 'jpeg', 'png', 'gif', 'bmp', 'psd', 'ai',
        'avi', 'wmv', 'mp3', '3gp', 'flv', 'mkv', 'mpeg', 'mpg', 'swf',
        'zip', 'gz', '.tgz', 'gzip', '7z', 'bzip2', 'rar'
    );



Alia Team
Alia Aug 20 '13
Important: Always keep track of what and where you are changing. All custom code modifications will be erased once your update the software/plugins. Keep in mind that you will have to do your changes once more if you update.
TAPS Omar
TAPS Omar Aug 21 '13
Thank you! That worked!!