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Install error [Answered] | Forum

lucky Oct 28 '13

I begin my first site with Oxwall. I have upload the whole on my ftp. And when I go on my website there is the error that I had instead of the install:

Fatal to error: Call to undefined function mb_internal_encoding () in www\ow_includes\init.php we line 35

Having searched the forum and the web, the answer which stands outmost it is the mbstring... 

I am to 1&1 and I have have no access to the php.ini

On the other hand I can certainly create one to put in if I understood well. 

But I can't make it, a little help would be welcome. Thanks
The Forum post is edited by ross Nov 19 '13
dave Leader
dave Oct 30 '13

mb_internal_encoding  is a non default extention meaning that it is not active by default on the server.


You will need to contact your host to resolve this issue. 

lucky Oct 30 '13

I have contact my host, they said i will change my pack windows into linux. 

It's done.

Now i have a new error. After upload i have error 500. 

I have change in config.php:

define('OW_DEBUG_MODE', true);
define('OW_DEV_MODE', true);

But nothing happened...

The Forum post is edited by lucky Oct 30 '13
ross Team
ross Nov 4 '13

Please go to /ow_core/plugin_manager.php file and find this line: 

@include ( OW::getApplication()->isMobile() ? $value->getMobileDir() : $value->getRootDir() ) . 'init.php'

remove "@" and save the file

then refresh the page, you must see an error then, copy the error here, so we could assist you and undo you changes to the plugin_manager.php file

lucky Nov 5 '13

thanks but my host take care of the problem today, they just say: we must change htaccess, it isn't correct...

thanks anyway for your help :D


ross Team
ross Nov 5 '13
ok, feel free to contact us if you experience the problem again