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facebook connect problems [Beindg discussed in PM] | Forum

Evelyne
Evelyne Nov 22 '13
I had installed it some time ago and it was working fine. Now it's not anymore. Like other people have already reported here, I was getting the 500 error. It's not my server, as they (or I) have changed nothing. It's probably some policy change in Facebook. I know they changed quite a few things there about a month ago, and so maybe the plugin needs adjustment...

I'm not an expert on app developing for Facebook, but I had some other apps that were working there (I had them installed on my own page there) and now they aren't anymore.


I tried to re-install this connection plugin, but now all I get is an error message when I try to save the settings. (OBS: the App id and the App secret are correct, I triple checked that!)

The Forum post is edited by Alia Dec 2 '13
Attachments:
  FB_error_message.jpg (88.39Kb)
Alia Team
Alia Nov 25 '13
Evelyne, have you tried creating a new APP on FB?
We have FB connect on our testing sites, and everything is ok.
May be the issue is in your particular App on FB.
Let me know if FB connect won't work even with the new App.
Evelyne
Evelyne Nov 26 '13
yes, I did Aliia. The App id and the App secret I triple checked are for the new one, because I suspected that too. And... nope, no good! :(
Alia Team
Alia Nov 26 '13
Evelyine, can you provide admin panel access details and your site URL in PM?
Evelyne
Evelyne Nov 27 '13
I sent a PM