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Cronjob Error [Solved] | Forum

Webster Molaudi
Webster Molaudi Jan 21 '14
Hi all,

I need help, i was just told my site has a lot of error by my hosting company as they say below :

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Hello Hope,

Thank you for contacting our Help Desk.

I have reproduced the problem and traced the process initiated by http://myvirgo.info/ow_cron/run.php. To check the output, please click the link below:

http://myvirgo.info/ow_cron/output.txt

As you can see there are a lot of timeout errors. I suspect the task fails to update the database of the application. What I would advise you is to contact your website developer and ask to check the settings of your cron job and optimize the database of your website. This way the issue should be resolved.

If you need any further assistance, please do not hesitate to contact us again.

Best Regards,
Leonid G.
Support Team


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If you look at : http://myvirgo.info/ow_cron/output.txt i have errors how can i fix this or how they can be fixed ?
The Forum post is edited by ross Feb 2 '14
ross Team
ross Jan 28 '14
Webster can you please provide us with access to your database? Please, PM me. 
Webster Molaudi
Webster Molaudi Jan 28 '14
Hi Ross,

Check your inbox
ross Team
ross Jan 28 '14
Webster I have reported the issue to our developers, I'll get back to you on that asap. 
Webster Molaudi
Webster Molaudi Jan 29 '14
Thanks
ross Team
ross Jan 29 '14
Webster, there was an issue with newsfeed cron - it was lagging and did't pass the cron further. Developers have fixed that, please check. 
Webster Molaudi
Webster Molaudi Jan 31 '14
Hi Ross,

Will check and give you feedback....Thanks :)
Webster Molaudi
Webster Molaudi Jan 31 '14
Hi Ross,

Here is the message from my hosting company :

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I have executed the cron command and there were no error messages in the output log.

Please check the result on your end and if there are any further problems update the ticket and let us know.

Best Regards,

Valcho V.
Technical Support Team
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Thanks a lot Ross
ross Team
ross Feb 2 '14
My pleasure.