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As the online profile, but not for Online Profile | Forum

Topic location: Forum home » Support » General Questions
Marco Castilho
Marco Castilho Feb 12 '14

my site with this following error. 

the person enters the site, and then q she leaves her profile on the site remains online for days, but she already has online days.



Who knows how to get this error, please send the email saying how to fix. This is my email, casalfanfarrao@ig.com.br 

ross Team
ross Feb 13 '14
for how long do they stay online? 
If you Cron is running those users should have been loged out automatically after 30 mins. 

30 mins timelimit is set here: ow_system_plugins/base/bol/user_service.php:
method - deleteExpiredOnlineUsers

So check this file as well. You might have set another timelimit there. 
Marco Castilho
Marco Castilho Feb 13 '14
they are getting online for several days.
ross Team
ross Feb 13 '14
have you configured your cron jobs?