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Oxwall Install Problem | Forum

Kavindu Ravishan
Kavindu Ravishan Feb 15 '14
When i installing oxwall  below error message always shows after plugin install page.

Error 500
Internal Server Error.


After I enable debug mood but this error message still shows.help me.
ross Team
ross Feb 17 '14
is it 500. html or 500.phtml? can you please, check your server error logs and copy the errors here. Also check table in the database ow_base_log, probably there's some info there as well. 
Kavindu Ravishan
Kavindu Ravishan Feb 24 '14
I reload my account and upload oxwall again but not display below error

Message:Duplicate username!File:/home/u160109377/public_html/ow_system_plugins/base/bol/user_service.phpLine:868Trace:#0 /home/u160109377/public_html/ow_install/controllers/install.php(472): BOL_UserService->createUser('ravishankavindu', 'magalage194', 'ravishankavindu...', NULL, true) #1 /home/u160109377/public_html/ow_install/controllers/install.php(445): INSTALL_CTRL_Install->installComplete(Array) #2 [internal function]: INSTALL_CTRL_Install->plugins() #3 /home/u160109377/public_html/ow_install/classes/application.php(53): call_user_func_array(Array, Array) #4 /home/u160109377/public_html/ow_install/install.php(75): INSTALL_Application->display(false) #5 /home/u160109377/public_html/index.php(32): include('/home/u16010937...') #6 {main}Plase help me
ross Team
ross Feb 24 '14
Obviously you have two users with the same username, delete one. 
Kavindu Ravishan
Kavindu Ravishan Feb 25 '14
How to remove it
The Forum post is edited by Kavindu Ravishan Feb 25 '14
ross Team
ross Feb 25 '14
If you have access to the admin panel, go to browse users and delete this user ravishankavindu, otherwise, go to your phpmyadmin/ow_base_user table and delete that user from there. 
Kavindu Ravishan
Kavindu Ravishan Feb 26 '14
Now display below error.Please help me

Message: Invalid email! File: /home/u160109377/public_html/ow_system_plugins/base/bol/user_service.php Line: 853 Trace: #0 /home/u160109377/public_html/ow_install/controllers/install.php(472): BOL_UserService->createUser(NULL, NULL, NULL, NULL, true) #1 /home/u160109377/public_html/ow_install/controllers/install.php(445): INSTALL_CTRL_Install->installComplete(Array) #2 [internal function]: INSTALL_CTRL_Install->plugins() #3 /home/u160109377/public_html/ow_install/classes/application.php(53): call_user_func_array(Array, Array) #4 /home/u160109377/public_html/ow_install/install.php(75): INSTALL_Application->display(false) #5 /home/u160109377/public_html/index.php(32): include('/home/u16010937...') #6 {main} Type: InvalidArgumentException 
Kavindu Ravishan
Kavindu Ravishan Feb 26 '14
If I sent you to my FTP details can you fix this problem.I try it but I cannot fix it.Plase help me.
ross Team
ross Feb 26 '14
You have a member with invalid e-mail address, something like "_" or "-" or "." in front of a "@" sign. Please, look through the members emails in the admin panel. 
Kavindu Ravishan
Kavindu Ravishan Feb 27 '14
I cannot fix that.If I sent you to my FTP details can you fix this problem.Plaease!!!!!!!!!!!!!!!
ross Team
ross Feb 27 '14
Ok, PM me your admin and Cpanel access details, as I probably will need database as well. 
Kavindu Ravishan
Kavindu Ravishan Feb 28 '14
I sent it as the private message!!!
The Forum post is edited by Kavindu Ravishan Feb 28 '14
Kavindu Ravishan
Kavindu Ravishan Mar 1 '14
Please help me soon............
ross Team
ross Mar 2 '14
check your PM please. 
Kavindu Ravishan
Kavindu Ravishan Mar 4 '14
Which details you want to fix error?
ross Team
ross Mar 4 '14
here's what I got on the final step: 


Service Temporarily Unavailable

The server closed the connection without sending any data.

The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

Due to heavy load on the server, connections may be temporarily blocked from locations that fetch an unusually high number of pages.

We apologize for the inconvenience.


we recommend to use at least shared hosting server, not free ones, as most of the time, they do not meet our server requirements and do not configure them according to the request of the clients. 


contact your hosting company with the above notice to resolve it, so I could proceed. 

Kavindu Ravishan
Kavindu Ravishan Mar 5 '14
I face this problem but when i refresh that page this error message is not shows.
ross Team
ross Mar 5 '14
I understand that, but this is hosting problem not software. I face this problem everytime when I'm on the plugin installation step. Then I hit refresh and have to start the installation process over. Contact hosting provider support with this issue.