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500 error due to missing avatars | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting
Vladimir Bach
Vladimir Bach Mar 30 '14
I've been searching for a solution to this forever now, and I can't find anything on it. I'm not sure if it's just my hosting that causes it but any install of oxwall I use ends up with the same results. 


Occasionally my members will receive the custom 500 error screen I made, because an avatar no longer exists, but is being called. 


Here is my errorlog.


[Sun Mar 30 14:36:54 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/YourMyStorySam_

[Sun Mar 30 14:36:53 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/YourMyStorySam_

[Sun Mar 30 14:36:51 2014] [error] [client 86.178.138.232] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1_1.jpg, referer: http://www.roleplaysocial.me/mailbox?page=1

[Sun Mar 30 14:36:43 2014] [error] [client 86.178.138.232] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1_1.jpg, referer: http://www.roleplaysocial.me/mailbox/inbox

[Sun Mar 30 14:36:39 2014] [error] [client 100.1.181.185] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1_1.jpg, referer: http://www.roleplaysocial.me/games/7774777

[Sun Mar 30 14:36:36 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:36:35 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/FederalAgent_

[Sun Mar 30 14:36:31 2014] [error] [client 86.178.138.232] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1_1.jpg, referer: http://www.roleplaysocial.me/user/MyBandRomance

[Sun Mar 30 14:36:08 2014] [error] [client 176.250.55.104] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_3037_1396135110.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:34:45 2014] [error] [client 24.11.144.237] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_3037_1396135110.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:34:18 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/DallasCowboy_

[Sun Mar 30 14:33:42 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/DallasCowboy_

[Sun Mar 30 14:33:42 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/DallasCowboy_

[Sun Mar 30 14:33:18 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/NamedAssociate

[Sun Mar 30 14:32:52 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_3037_1396135110.jpg, referer: http://www.roleplaysocial.me/user/DetectiveLindsay_

[Sun Mar 30 14:32:27 2014] [error] [client 90.200.76.84] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/Halstead_Intelligence

[Sun Mar 30 14:31:01 2014] [error] [client 86.130.243.188] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1874_1395679503.jpg, referer: http://www.roleplaysocial.me/mailbox/conversation/8778

[Sun Mar 30 14:31:01 2014] [error] [client 86.130.243.188] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_2799_1395679183.jpg, referer: http://www.roleplaysocial.me/mailbox/conversation/8778

[Sun Mar 30 14:29:09 2014] [error] [client 66.249.65.44] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_2728_1394408306.jpg

[Sun Mar 30 14:27:51 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/Halstead_Intelligence

[Sun Mar 30 14:27:50 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:27:50 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/Halstead_Intelligence

[Sun Mar 30 14:27:44 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_2151_1395607885.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:26:56 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:26:14 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:26:12 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:26:08 2014] [error] [client 89.242.231.14] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1609_1387832938.jpg, referer: http://www.roleplaysocial.me/dashboard

[Sun Mar 30 14:25:56 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:25:53 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MysteriousOne

[Sun Mar 30 14:25:12 2014] [error] [client 155.42.174.140] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_3037_1396135110.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:25:07 2014] [error] [client 202.180.108.67] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:25:06 2014] [error] [client 155.42.174.140] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_2556_1393188861.jpg, referer: http://www.roleplaysocial.me/

[Sun Mar 30 14:22:43 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:22:43 2014] [error] [client 78.146.81.125] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_1893_1395605245.jpg, referer: http://www.roleplaysocial.me/user/MrPerfection_

[Sun Mar 30 14:22:40 2014] [error] [client 24.11.144.237] File does not exist: /home/roleplay/public_html/ow_userfiles/plugins/base/avatars/avatar_3037_1396135110.jpg, referer: http://www.roleplaysocial.me/


#1
ross Team
ross Mar 31 '14
I registered at your website and couldn't reproduce the issue. Can you please provide the exact steps how to do that?
#2
Vladimir Bach
Vladimir Bach Mar 31 '14
It's not exactly easy to replicate. It just happens at random it seems and to various people. It's always been a problem sense I first installed the site. Not sure why it keeps redirecting people to 500 errors. 
#3
ross Team
ross Apr 2 '14
In this case I can recommend you to enable debug mode in order to catch the actual error, or try to play around with the software for some time to find out the way to reproduce the error. Then get back to us.
#4
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