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Several Question.. | Forum

Topic location: Forum home » Support » General Questions
Felix Halim
Felix Halim Apr 16 '14
1. Hi I am an administrtor in nusantarart.esy.es and now I cannot access my website.. it keeps redirect me to the page for Email Confirmation.. Here is the content(attachment 1)


2. How to backup languge(cloned) manually from file manager?? in this case I have 3 language.. english, indonesia, and indonesia(cloned from english) how to backup indonesia(cloned from english) ?? Fast Respon Please... :)

Attachments:
  attachment one.png (7.66Kb)
ross Team
ross Apr 17 '14
as to the languages, the files are located here: ow_pluginfiles/admin/languages/import

as to the confirmation - did you have access before or you just joined the website? confirm your e-mail please, that will do the trick

Felix Halim
Felix Halim Apr 17 '14
in the languages/import there are english and indonesia.. i am searching for the indonesia(cloned by english) help!! I have access before.. and i also have the confirmation key.. but it says it's invalid.. help!


PS now i try to send the verification email again.. its written there verification successfully sent.. but there is no email on my email's mailbox

The Forum post is edited by Felix Halim Apr 17 '14
tammy harris
tammy harris Apr 17 '14
chech your spam folder
Felix Halim
Felix Halim Apr 17 '14
@tammy already.. nothing..
tammy harris
tammy harris Apr 17 '14
check that ur cron is working
look in your data bass in phpmy admin look for i think is called ow_base_mail and see if the mail is in there or not if not the cron is working if its there the cron is not working
Felix Halim
Felix Halim Apr 17 '14
THREAD CLOSED


Miracle just happened XD.. I input my other email and that email receive the verification mail.. now i can access to the admin dashboard.. :)

tammy harris
tammy harris Apr 17 '14
cool
ross Team
ross Apr 17 '14
Did you find you cloned language file?
Felix Halim
Felix Halim Apr 17 '14
Yes and I have already downloaded it.. but in the file manager it seems like I dont find it..
ross Team
ross Apr 17 '14
check in the export folder, probably it is there