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error 500 in a new fresh instalation. | Forum

Dax
Dax Sep 2 '11
hi guys. i have the error 500 server internal error. when try to install. All files uploaded. this is happening when try to open ...install/index.php i check all requariments and are available on the server. the database is created but not configured yet at this point of the error.

any1 can suggest me what can I try to do ?
Honsa
Honsa Sep 2 '11
the .htaccess file is there? mod_rewrite is working?

not first time asked:

The Forum post is edited by Honsa Sep 2 '11
Dax
Dax Sep 2 '11
non of those are the same issue. same error but diferent situation. i am no upgrading or seting up subdomauns. and dont have any db files created yet. i am in the first step of installation. were i suppouse to configure database names an pass and host. instead i got the error.
Honsa
Honsa Sep 2 '11
what says your apache log?
Dax
Dax Sep 2 '11
please can you tellme how to see the apache log?
Honsa
Honsa Sep 3 '11
can you use plesk or confixx, there you have a link to your hosting log file

normally it is placed in /var/log/apache2/error.log

if you dont know, ask your hosting provider
Dax
Dax Sep 3 '11
problem solved. my hosting provider told me this.In the .htaccess file located in the script folder I found the directive "Options" which is not allowed on our servers since the symlinks are already enabled by default. I have disabled it by adding the symbol # at the beginning of the line and now your script is accessible.
  
Honsa
Honsa Sep 4 '11
ok, nice to hear
Den Team
Den Nov 21 '11
Topic was moved from Bug reports and troubleshooting.