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Mobile Version & User Profiles No Longer Working Please HELP! | Forum

Dime
Dime Jul 23 '14

First off I would like to say hello and thank you for whoever is taking time to read this post.


My oxwall powered website has experienced a couple of issues after using the site doctor service provided by my hosting company.


First issue: being the mobile version of the website no longer displays when users try to access on a mobile device they would receive a blank white page as a result I have disabled the mobile version in the admin section of the website.See Mobile site @ http://www.iseekush.com/Kali/mobile-version

Second issue:User profiles are displaying incorrectly when users try to view their profiles they get an unformatted page with unclickable links please see attached photo for example



See User Profile error @ http://www.iseekush.com/Kali/user/KushVideos 

Again thank you very much to whoever's taking the time to view this post any assistance that could be rendered on rectifying these issues would be very much appreciated 

The Forum post is edited by Dime Jul 23 '14
Sean
Sean Jul 23 '14
I've seen that second unformatting problem before when there's been an error in a profile widget.


Enable dev mode and check.

ross Team
ross Jul 24 '14
Dime, first of all one request per topic. 


As to your first issue, please, switch to the default theme and check if the issue persists, make sure you enable mobile version in the admin panel, then check ow_themes folder whether there's a mobile folder for the theme which is currently active on your website. 


As to the second issue, enable debug mode to find the actual error