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Something happened to our Featured Fur status [Solved] | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting
Carol Schumacher
Carol Schumacher Sep 8 '14

I've lost my featured member buttons and can't remove the latest featured member or make another one featured.

Yet the Featured item in members is still there.  Please help because I have to change the weely featured fur today on my dog and cat site.  www.furiendlypets.com

 

Also Send Message is gone when I as Admin go to see member pages.    However it is there for the members to see.   I also see Block on their pages but they don't see this feature when the user looks top of members page.

The Forum post is edited by ross Sep 17 '14
#1
Carol Schumacher
Carol Schumacher Sep 8 '14
Does anyone read these?
#2
ross Team
ross Sep 9 '14
http://www.furiendlypets.com/user/1234 please approve my account I will check the featured member issue. 


As to the send message, check your user role for the admin, do you have permissions to send messages

#3
Carol Schumacher
Carol Schumacher Sep 9 '14
ross, I approved 1234    I'll check my permissions and thank you if you could fix my issue  I'll be so pleased.
#4
Carol Schumacher
Carol Schumacher Sep 9 '14
Yes I do have permissions to send messages but I have to go to Messages up at the top in order to do so, because I do not have the status bar on the members page to do it.  I have only Block  Send Gift and Add/Remove Friend.    I think I should have also Send Private Message, Mark As Featured/Remove Featured.   
Now the users have Send Gift, Add or Remove Friends and Sent Private Message.   they don't have block.    
#5
ross Team
ross Sep 9 '14
What did you do before you noticed that started to happen? 


Can I have your admin details and FTP access details, please in PM?

#6
Carol Schumacher
Carol Schumacher Sep 9 '14

I clicked Platform update available  update, but I still have the 1.7  version anyway.
admin details  not sure what you mean but I can send FTP details.

 

#7
Carol Schumacher
Carol Schumacher Sep 17 '14
resolved
#8
ross Team
ross Sep 17 '14
Happened due to incomplete updating of the platform, reupdating resolved the issue. 
#9
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