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admin problems [Solved] | Forum

Topic location: Forum home » Support » General Questions
tammy harris
tammy harris Sep 16 '14
i can not delete any users in admin page the page just freezes up 
debug and fire bug show no errors

uninstall all plugins error is still there
The Forum post is edited by ross Sep 16 '14
tammy harris
tammy harris Sep 16 '14
i dont know if theres are related 

admin mobile throws url not found

on mobile site view message same
url not found
ross Team
ross Sep 16 '14
please disable all third-party plugins and scripts, switch to the default theme, enable debug mode and send me in PM your admin details, please. 


also which user you were trying to delete, so I could try as well. 

tammy harris
tammy harris Sep 16 '14
ok id do now


ross Team
ross Sep 16 '14
which user you can't delete?


have you enabled debug mode?

ross Team
ross Sep 16 '14
Tammy resolve the issue by herself. 
tammy harris
tammy harris Sep 16 '14
thanks for solve my other problems ross u rock
tammy harris
tammy harris Sep 16 '14
the problem keeps recurring 
tammy harris
tammy harris Sep 16 '14
i have finally tracked the problem down 
ands its fixed
ross Team
ross Sep 16 '14
Great! What caused this?
tammy harris
tammy harris Sep 17 '14
i dont know how or why 

but i had non oxwall folder in root directory 
and i removed the folder and then the rewrite rule in htaccess 
and did not notice the problem with delete users or mobile edit pages untill the next day on updating search plugin and all hell break loose 
so i thought it caused the delete user problem
to fix it i reloaded the folder and htaccess rule then dev to true refresh site 
then remove htaccess rule   refresh site then remove folder, dec false

all is good now 

and i can reproduce it by putting a rewrite rule in to a non existent folder
but to fix it now just need remove the rule 
ross Team
ross Sep 17 '14
Ok, great. Thanks.