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admin pages error | Forum

Topic location: Forum home » Support » General Questions
Anas mansour
Anas mansour Sep 16 '14
hi

all of my admin pages dont work
they give me e500.php error    except admin/plugins

what is the problem ?


The Forum post is edited by Anas mansour Sep 16 '14
ross Team
ross Sep 16 '14
Enable debug mode and reproduce your last action in order to see the actual error in the browser, then copy it here so we could assist you. 
Anas mansour
Anas mansour Sep 20 '14
thanks for reply , ross

please chick this
http://www.mashaheir.com/index/index
tammy harris
tammy harris Sep 20 '14
paste ur htaccess file here or try put original one in and see if still problem
ross Team
ross Sep 21 '14
What did you do before that started to occur?
Anas mansour
Anas mansour Sep 30 '14
htaccess



# For security reasons, Option followsymlinks cannot be overridden.
#Options +FollowSymLinks
Options +SymLinksIfOwnerMatch
RewriteEngine On

AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
  ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
  ForceType text/css
</FilesMatch>


RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteRule (.*) index.php

ross Team
ross Sep 30 '14
It differs from the default htaccess:

replace it with this code:

Options +FollowSymLinks
RewriteEngine On
 
AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
  ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
  ForceType text/css
</FilesMatch>
 
 
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteRule (.*) index.php

seems like your server does not meet our requirements.
Anas mansour
Anas mansour Sep 30 '14
replaced it
the same problem
ross Team
ross Sep 30 '14
Anas, I will need access to your Cpanel, please PM me, I'll take a look at the issue.