Can someone help?
Can someone help?
If your question looks like this - “Nothing works please help,” chances are no one will come to the rescue. If you want to get the assistance from our support team you must describe your issue as detailed as possible :
- provide information on software and plugins versions
- set debug mode to 'true' to see the actual errors, copy and paste them in your post
- provide screenshots of the error/issue and settings of server/software
- provide step-by-step instructions how to reproduce the error
- check whether or not this is an issue related to the Java-script conflict by following this tutorial: http://docs.oxwall.org/faq:parse-error-troubleshooting
-theme related issue - if you use third-party theme, please, switch to the default one and try reproduce the error. As most of the cases are the individual issues with the third-party themes only.
The quality of our support mainly depends on your assistance - the more details of the problem you provide, the more effective our help will be.