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The Origin theme mobile will not work for users [Solved] | Forum

Topic location: Forum home » Support » General Questions
Joseph
Joseph Oct 6 '14
Hello , I am new to all of this and after alot of issues I got the site up and running. One issue I am having is that I can not for the life of me get the mobile part working.  Users can not upload or even Join from phones. Can someone be kind and help maybe ?

Everything works great in desktop on Pc.

Site is:


http://artface.techno-geeks.net/ArtFace/

The Forum post is edited by ross Oct 7 '14
ross Team
ross Oct 6 '14
Joseph, seems like there's some error, I click on the join in mobile version and I got this: 


http://artface.techno-geeks.net/ArtFace/e500.php


please enable debug mode : http://docs.oxwall.org/plugin-tuts:enable-debug


to see the actual errors, as soon as you do that, let us know so we could proceed. 

Joseph
Joseph Oct 7 '14
Ok I enabled it said something about the template 
ross Team
ross Oct 7 '14
check whether you have these files: 

/ow_system_plugins/base/mobile/views/controllers/join_index.html


and 


ow_libraries/smarty3/sysplugins/smarty_internal_templatebase.php

Joseph
Joseph Oct 7 '14
The 1st one no the 2nd yes
ross Team
ross Oct 7 '14
download the original package from here: http://www.oxwall.org/download and add it
Joseph
Joseph Oct 7 '14
ok

Thank you 

Joseph
Joseph Oct 7 '14
ok replaced them but error still there


ross Team
ross Oct 7 '14
Enable dev mode: http://docs.oxwall.org/plugin-tuts:enable-debug refresh the page and try again. 
Joseph
Joseph Oct 7 '14
ok did that new errors 


Joseph
Joseph Oct 7 '14
Message:Unable to load template file '/hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_system_plugins/base/mobile/views/controllers/join_index.html'File:/hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_libraries/smarty3/sysplugins/smarty_internal_templatebase.phpLine:127Trace:#0 /hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_core/view_renderer.php(101): Smarty_Internal_TemplateBase->fetch('/hermes/bosnawe...') #1 /hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_core/renderable.php(263): OW_ViewRenderer->renderTemplate('/hermes/bosnawe...') #2 /hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_core/request_handler.php(271): OW_Renderable->render() #3 /hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/ow_core/mobile_application.php(291): OW_RequestHandler->dispatch() #4 /hermes/bosnaweb01a/b1511/ipw.techno-geeks/public_html/ArtFace/index.php(73): OW_MobileApplication->handleRequest() #5 {main}Type:SmartyException
ross Team
ross Oct 7 '14
PM me your cpanel and admin access details, please..
Joseph
Joseph Oct 7 '14
under folder ArtFace
ross Team
ross Oct 7 '14
Joseph, did you see the path I provided you?

it's 

/ow_system_plugins/base/mobile/views/controllers/join_index.html


not 


ow_system_plugins/base/mobile/controllers

The Forum post is edited by ross Oct 7 '14
Joseph
Joseph Oct 7 '14
yes Did I not put it in the right spot I am sorry


ross Team
ross Oct 7 '14
You PM that you have fixed the error, I'm going to mark this post as Solved.