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Blank page showing during installation[Solved] | Forum

Topic location: Forum home » Support » Installation Troubleshooter and Server setup

pro Oct 20 '14

Hi,

I'm installing oxwall on my domain but in database second setup when I fill database details and hit continue button then blank page appear, Please solve the issue,

Problem location: www.mydomain.com/install/data-base

My server meets the requirements:

#PHP versionphp.version 5.0;
#PHP extensionsphp.extensions PDO, mbstring, zip, zlib, ftp, json, dom, gd, mysql;
#PHP.ini configurationini.register_globals off;ini.safe_mode off;
#GD versiongd.version 2;
#GD image type supportgd.support FreeType Support;

Waiting for reply,

Thank You

The Forum post is edited by ross Oct 21 '14

Team

ross Oct 20 '14

can you please check your error_logs file, probably something is there related to the issue. If not, please PM your Cpanel access details, I'll take a look at your problem.

pro Oct 21 '14

Hi, It's showing on my error_logs file, I have send you Cpanel Access Details,

error_logs file:

[21-Oct-2014 00:22:09 UTC] PHP Warning: require_once(/home/mydomain/public_html/ow_utilities/debug.php): failed to open stream: No such file or directory in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 00:22:09 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mydomain/public_html/ow_utilities/debug.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 00:22:13 UTC] PHP Warning: require_once(/home/mydomain/public_html/ow_utilities/debug.php): failed to open stream: No such file or directory in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 00:22:13 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mydomain/public_html/ow_utilities/debug.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:06:43 UTC] PHP Warning: require_once(/home/mydomain/public_html/ow_utilities/debug.php): failed to open stream: No such file or directory in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:06:43 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mydomain/public_html/ow_utilities/debug.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:06:46 UTC] PHP Warning: require_once(/home/mydomain/public_html/ow_utilities/debug.php): failed to open stream: No such file or directory in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:06:46 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mydomain/public_html/ow_utilities/debug.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:17:59 UTC] PHP Warning: require_once(/home/mydomain/public_html/ow_utilities/debug.php): failed to open stream: No such file or directory in /home/mydomain/public_html/ow_includes/init.php on line 26

[21-Oct-2014 01:17:59 UTC] PHP Fatal error: require_once(): Failed opening required '/home/mydomain/public_html/ow_utilities/debug.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mydomain/public_html/ow_includes/init.php on line 26

Thank you.

The Forum post is edited by pro Oct 21 '14

Team

ross Oct 21 '14

Your server does not meet our requirements:

register_globals must be offsafe_mode must be offPDO module must support mysql as well, now it is for sqlite only.

pro Oct 21 '14

Are you asking about this PDO MySQL?

Team

ross Oct 21 '14

Your PDO module currently supports sqlite only, contact your hosting provider and request to enable support for mysql too

pro Oct 21 '14

Thank you after enabling PDO MYsql, Now problem solved, Thanks

Team

ross Oct 21 '14

Great

Jackie Feb 23 '15

Hi there,

I encounter the similar problem, my website: m.hkvstar.com

Oh...after I enabled pdo_mysql module in php version selection (Cpanel), it works. Thanks

The Forum post is edited by Jackie Feb 23 '15

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Blank page showing during installation[Solved] | Forum