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Error Updating to 1.7.1 | Forum

Darmall
Darmall Oct 22 '14
i didnt know about disabling the plugins and what not, but prior to me attempting the update, whenever id navigate to my website it would not even load, just a blank white page. but back to the update, i attempted to update and it hung at 95% in the progress bar all night, then when i left the page to test and see if the update worked, im greeted with this error 

Warning: require_once(/home/dingram/public_html/ow_system_plugins/base/classes/file_log_writer.php) [function.require-once]: failed to open stream: No such file or directory in/home/dingram/public_html/ow_includes/init.php on line 97

Fatal error: require_once() [function.require]: Failed opening required '/home/dingram/public_html/ow_system_plugins/base/classes/file_log_writer.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in/home/dingram/public_html/ow_includes/init.php on line 97

if  could get any assistance in remedying this matter it would be appreciated, i can give you my host details if need be

my website is www.otakusparadise.com and my host is Arvixe
ross Team
ross Oct 22 '14
you need to rename ow_logs folder on your server to ow_log and set permissions to 777
Darmall
Darmall Oct 23 '14
i have both folders, one named ow_log and the other ow_logs, what does that mean?


ross Team
ross Oct 23 '14
Delete ow_logs folder then and set permissions to 777 and see if the warning persists. 
Oxwall Accessories
Oxwall Accessories Oct 27 '14
Any update on this?


Darmall
Darmall Oct 30 '14
i just get a blank white page, and sorry i havent replied in so long, i had a busy week.
ross Team
ross Oct 30 '14
Darmal, please PM me your Cpanel and admin details for the website. I'll take a look at the issue. 
Darmall
Darmall Nov 5 '14
another busy week, sorry, and ok ill PM you the details, i appreciate it.
ross Team
ross Nov 5 '14
Darmall see PM, I checked your error logs, there's something is wrong with the PDO module on your website it can be connected for some reason, please contact your hosting provider to resolve this issue first. Keep me updated.