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Plugin purchsed - not delivered | Forum

Topic location: Forum home » Support » Oxwall Store
Holger Nov 8 '14
I have purchased Plugin Search Plus (with top search Widget like Facebook), payed  20$ by PayPal at 5.11.2014....it does NOT appear in My Purchases....I mailed to Support - no answer. Do I ihave to open conflict case with PayPal ?

Can anybody help ?
ross Team
ross Nov 9 '14
Topic was moved from Bug reports and troubleshooting.
Den Team
Den Nov 10 '14
Hello Holger,

There was an issue on Oxwall Store with PayPal API on last week. They performed a few changes which broke license granting mechanism after successful payment. Probably you bought the item at the same time period. We've already adopted our APIs and everything is working now.

So, to get your plugin, just contact the plugin's seller to verify your order and grand the license manually by him.