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Installation problems | Forum

Skillfinder
Skillfinder Dec 1 '14
Trying to install oxwall on a new domain, after i complete the database section I get this error


Could not connect to DatabaseError: SQLSTATE[HY000] [2006] MySQL server has gone away

Durlabh Ashok
Durlabh Ashok Dec 1 '14
Hello Ricardo,

Are you mannually trying to install oxwall?, if yes then have you put correct details in your config file?


The Forum post is edited by Durlabh Ashok Dec 1 '14
ross Team
ross Dec 1 '14
Ricardo, there can be a lot of reasons why you get this error, most obvious the server timed out and closed the connection. 

You can read more about the issue here: http://dev.mysql.com/doc/refman/5.0/en/gone-away.html


To resolve the issue, you need to wait for sometime and repeat the previous steps. If you run into the same problem again, you need to contact your hosting provider to resolve it by increasing time-out value