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Oxwall on Arvixe: email notifications problems | Forum

Francesco Orru
Francesco Orru Dec 31 '14

Hi, we have an Oxwall installation running on Arvixe

We still have problem about email notifications, they do not work, no notifications: is it an Oxwall configuration problem or could be something to be configured into Arvixe?

Thank you

Best regards

Francesco


Arvixe QA
Arvixe QA Dec 31 '14
Hi Francesco,


Do you have a ticket number I can reference? Our QA team would like to look into what has been occurring with your account.


Thank you,

Francesco Orru
Francesco Orru Jan 1 '15
Hi, yes the ticket number is: OGI-519-43029

Thank you

Francesco

ross Team
ross Jan 2 '15
Francesco, do you have problems with e-mail notifications only or verification e-mail as well?
If it it only e-mail notifications, then you probably don't have your cron jobs properly configured, please see tutorial: https://docs.oxwall.org/install:cron

Also before posting anything on the forum, please do the search: http://www.oxwall.org/...mail%20notifications

If it is verification e-mail as well, then there's some problem with the mail server, as those e-mails are sent directly without cron.
ross Team
Francesco Orru
Francesco Orru Jan 2 '15
I'm talking about notifications, if it is a problem of cron not configured it looks me unbelievable. If the solution is an hosted one, the hoster should set up everything, cron included.
bobbi
bobbi Jan 2 '15
francesco depending on how you joined arvixe you can buy a plan that has oxwall pre installed and configured, that is what i did, everything is configured, the cron is set up, all you do is sign up point your domain at thier servers everything else is done for you, 
Arvixe QA
Arvixe QA Jan 4 '15
Hi Francesco,


Your ticket was updated on the 2nd, letting you know it has been resolved. Please let us know if you have anymore issues.


Thank you,

ross Team
ross Jan 4 '15
Francesco, have you resolved your issue? If not, see my instructions above: http://www.oxwall.org/forum/topic/30931?page=1#post-130047