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No search with three or more character - Users Quick Search | Forum

Andreas L.
Andreas L. Jan 14 '15

Hi there,

I just bought this plugin and it works perfect when typing 2 characters in site search. 

When the search string has three or more characters the search hangs.


Could you please help on this?

The Forum post is edited by Andreas L. Jan 14 '15
Attachments:
  Site Search.jpg (46Kb)
Andreas L.
Andreas L. Jan 14 '15
Any support on this?
Oxwall CandyStore
Oxwall CandyStore Jan 15 '15

Quote from Andreas L.

Hi there,

I just bought this plugin and it works perfect when typing 2 characters in site search. 

When the search string has three or more characters the search hangs.


Could you please help on this?


Hi Andreas,

Unfortunately I cannot say what might be the issue in your case. A screen shot is not enough information to investigate the issue. Could you send me access to your site admin panel, so I can check this on your site?
Andreas L.
Andreas L. Jan 15 '15
Hi Candystore, I will send you access details now.
Andreas L.
Andreas L. Jan 18 '15
The problem was caused by an other plugin and is fixed now.
Andreas L.
Andreas L. Jan 24 '15

Unfortunately the plugin stop working after a couple of days and show the same behaviour I explained on the first post at this thread. More than two characters on site search and the search hangs. 


I have send the access details to OCS but I'm unsure if Egor receive this mail.

Could you please help again?


Thank you in advance

Andreas

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