I activated the IM part of chat but no users show in it, is there something I failed to do?
I know there's users online.
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users not showing in chat | Forum
Team ross
Feb 19 '15
Just registered two profiles on your website: adultchatters.co made them friends and they appear in the chat as online.
See screenshot:
Abbey
Feb 19 '15
yeah thats my cometchat, I wanted to try using the oxwall one but as it wasn't working I changed back till I could get feedback from here and work out why it didn't show any users online
Team ross
Feb 19 '15
Are the online users auto logged out after 30 minutes of inactivity? Do your users get mass mailing? I'm asking, because I think something is wrong with the cron.
The Forum post is edited by ross Feb 19 '15
Abbey
Feb 20 '15
Yes users are logged out and they do get mass mail.... what could be wrong with the cron?
Team ross
Feb 22 '15
I can't tell you for sure. Please enable default chat so I could check the issue on your website or PM me your admin details.
