Im new to oxwall and from what i've been reading im not in any hurry to spend my communities funds on plugins that may or may not work, i've decided if there's something worth implementing on my site that I may as well spend the time developing the appropriate plugin myself.

Same issue! Long time using oxwall software and now I have started to develop my own plugins specialy for my community!

Not all developers are bad.  Actually oxwall has some really dedicated and wonderful developers and i agree the bad ones seem to overshadow this fact.   I agree seems like their support needs some tweeking, but there are ways to help clean up issues such as this.  If you are not getting satisfaction with a developer then report them to oxwall.  It helps us all to keep issues resolved and keep the developer standards high.  Reviews are good as well but are only a part of it. 

Not all are bad no,.. however this is one of the worst I've dealt with in regards to customer support. The sad part is the guy selling it I think isn't even the developer.