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site errors | Forum

Topic location: Forum home » Support » General Questions
tammy harris
tammy harris Jun 7 '15
i can not work this out 
i have a dedicated server with 2 cpanels with a webite set up in each one

both updated and set up almost the same 
i have tried remove all custom changes and set htacess to default 

site 1  
confessions and favorites plugins crash the site 
advertisement plugin works fine

site 2 

confessions and favorites plugins works fine
advertisement plugin crash the site 

Greg Hayne
Greg Hayne Jun 7 '15

could it be the Themes?. Maybe try the same one on both. Just an idea.

Also is there a cache that could be cleaned

tammy harris
tammy harris Jun 7 '15
same themes and cache cleared 
Taissa Team
Taissa Jun 8 '15
Tammy, to find out why the advertisement plugin crushed the site first of all disable all the third party plugins. And provide us with more information:
1. What is the software version?
2. Plugins/themes versions (if they are up to date).
3. PHP and MySQL version.
4. Did you enable the DEBUG_MODE to see if there are any PHP errors? What the errors?
5. Did you try to enable FireBug console to see if there is any JS errors?
tammy harris
tammy harris Jun 8 '15
1 both sites latest
2 both sites latest
3 php both 5.5   sql both mysqlnd 5.0.11-dev - 20120503 
4 the eroors is it confilcts with every plugin  i disabled 10 and give up

5 no i did not try 
as its not a plugin i use 

but i thought someone here be interested as to why different plugins work on different sites 
its not just them 3 plugins  i think be maybe 5 or 8 plugins that work different on each site on the same server ruining the same everything 


Taissa Team
Taissa Jun 9 '15
Tammy, if you need help to solve the advertisement plugin issue, then please provide us the error message (DEBUG_MODE set to true).
tammy harris
tammy harris Jun 9 '15
as i said i dont care on solve the issue as i dont use the plugin 

but i thought one of the team maybe interested in this and want to look for them selfs as to why

it may lead them to a solution as to why so many ppl have problems with plugins