I have checked with a theme that was made by oxwall and it produces the same result.
What is the problem here?
Thanks
James
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"Insert HTML" button popup is blank | Forum
James Geddes
Jun 22 '15
I have just enabled the "Insert Custom HTML" button, but when you click it, the popup is blank.
The Forum post is edited by James Geddes Jun 22 '15
Team Taissa
Jun 22 '15
James, could you reproduce this issue on our Demo? We've checked and everything is working well. See the screenshot.
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So, we need more information.
What the Software version you are using?
Make sure that the server requirements are completely met: http://www.oxwall.org/hosting .
Do you use third-party plugins? Did you try to deactivate all third-party plugins to exclude them?
Did you try to enable FireBug console to see if there is any JS errors?
Did you try to clear the site and browser caches: http://docs.oxwall.org/plugin-tuts:enable-debug ?
Did you try to test it in different browsers ? Did you make any any code modifications ?
So, we need more information.
What the Software version you are using?
Make sure that the server requirements are completely met: http://www.oxwall.org/hosting .
Do you use third-party plugins? Did you try to deactivate all third-party plugins to exclude them?
Did you try to enable FireBug console to see if there is any JS errors?
Did you try to clear the site and browser caches: http://docs.oxwall.org/plugin-tuts:enable-debug ?
Did you try to test it in different browsers ? Did you make any any code modifications ?
