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How do I change text email messages? | Forum

Topic location: Forum home » Support » General Questions
Nicole Moorman
Nicole Moorman Aug 22 '15

Hello, I hope you can help me.

When new members have verified the link in their email, they receive once they've clicked it, another email with a strange tekst: base+welcome_letter_template_html

I've read in another topic that you have to check whether the following tekst is there: {base+welcome_letter_template_html}, {base+welcome_letter_template_tekst}. So far so good I thought.

But there's a problem: I can't seem to find the tekst to change that. I've searched on english term "welcome" and then translated it to dutch and save the page. Now I can't find it anywhere. I've tried to search in both english and dutch, both the words welkom and welcome. How can I find them back?

Nicole Moorman
Nicole Moorman Aug 22 '15

Oops, sorry for few grammatical mistakes :P

"Tekst" of course means "text".

tammy harris
tammy harris Aug 22 '15
if you are getting like base+welcome_letter_template_html
that means theres no text value for it 
you can try look for 
base+welcome_letter_template_html
in admin languages   missing text 

if your missing  text in english then maybe your missing more then that 
i would re download a fresh copy  and ftp the lot except for install folder and ow includes folder  

then refresh the admin languages page and see if all works then 
The Forum post is edited by tammy harris Aug 22 '15
Taissa Team
Taissa Aug 24 '15
Nicole, have you managed to fix your issue?