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Chang Avatar drag and drop not working correctly | Forum

JoshWho
JoshWho Oct 24 '15
After the upgrade i noticed a change in the avatar upload part. When you try to add one it does nothing.   But you can upload the pic to photo albums without any issues and select it make it the avatar. What would be stopping it from doing it on the profile page?
tammy harris
tammy harris Oct 24 '15
i just tested my sites and if i click and then select images works fine
but drag and drop it stuffs up
i tryed fire bug bit the page gets messed up can not see if theres error
debug shows no errors
demo site works fine
but on my sites under the drag and drop area i have my picks i can select from
and demo site does not have that
i tryed remove all plugins related to avatar but i still have the select pics


tammy harris
tammy harris Oct 24 '15
admin language search for
or choose from your library


or choose from your library

{text key='base+avatar_choose_from_library'}



The Forum post is edited by tammy harris Oct 24 '15
JoshWho
JoshWho Oct 25 '15
Yep its something new. I never had this issue before and I haven't changed anything other than the update. I hope the team can figure this one out soon. Sucks that there is no one around on the weekends. I never heard of devs taking the weekend off.
tammy harris
tammy harris Oct 25 '15

Quote from Oxwall Accessories JoshWho Yep its something new. I never had this issue before and I haven't changed anything other than the update. I hope the team can figure this one out soon. Sucks that there is no one around on the weekends. I never heard of devs taking the weekend off.
hahahaha you have a shot at oxwall for not be here to help you on a weekend
when you are part of oxwall accessories that has fixed nothing or even answer anyone's problems for 6 months


The Forum post is edited by tammy harris Oct 25 '15
JoshWho
JoshWho Oct 25 '15
lol
JoshWho
JoshWho Oct 25 '15
They asked me to join the team but i have been waiting to get all the plugins so I can start helping. I am about to reconsider it a no if Oxwall Accessories doesn't contact me soon.
tammy harris
tammy harris Oct 25 '15
there @autocomplete plugin have made it so it tags the person and send notification but the problem it stuff photo uploader up i can not fix

its free plugin theres a start i can give u what i have if u can fix the photo problem
The Forum post is edited by tammy harris Oct 25 '15
JoshWho
JoshWho Oct 25 '15
I dont like that plugin at all. It needs alot of work. I will check it out once I get access to all of the plugins. There is alot of work to be done. I want to update the chat with video calling also. 
ross Team
ross Oct 26 '15
I'm sorry I don't understand what the issue is. Drag and drop is not working when you change avatar? or were you wondering where all those pictures under drag and drop area come from? 

The images come from all the pictures you uploaded to the website via photo section, you can choose your avatar from those pictures. 


If you can't upload avatar via drag and drop feature, please open your firebug console, try to drop an image and see whether you get any red errors in the console. 


As we cannot reproduce the issue neither on our test websites nor on our demo, drag and drop and uploading new avatar work just fine. 

tammy harris
tammy harris Oct 26 '15
roos on demo site the previouse images upload do no show i tryed upload 10 and change avatar 10 times but still no images on the demo site show up under the drag and drop
tammy harris
tammy harris Oct 26 '15
and can not use firebug as when you drop image it takes the whole page and removes the console
ross Team
ross Oct 26 '15
I don't know how you uploaded images, I just tested it everything  works fine. 

I created new album "Demo's album" uploaded images there, then when I change avatar I see those images. See screenshtos. 

tammy harris
tammy harris Oct 26 '15
yes i see is working  i just login there and try drag and drop works fine and can see the iploaded images

on my sites when drop image it go to local image url of the image and gets stuck there black screen with the image in it
ross Team
ross Oct 26 '15
As you can see we cannot reproduce that. Disable all 3rd party plugins, switch to the default theme, remove all 3rd party javascript code you have on your website. If you did any customizations revert the changes and see if the issue persists. I'm more than sure it is caused by 3rd party plugins. I have a lot of them. 
JoshWho
JoshWho Oct 27 '15
Ross can you look at what it is doing on my site?  When you go to your profile click change avatar and try to change the pic. For me i just see a loading animation and that's it.  The regular photo album plugin works fine. has no issues. it just on the change avatar on profile page
ross Team
ross Oct 27 '15
It says: GET http://static.buddylist.co/...c3.jpg?1445934526820 403 (Forbidden)


in the console you have mod_security module enabled on your server. it is not properly configured. your server does not meet our requirements http://www.oxwall.org/hosting

JoshWho
JoshWho Oct 27 '15
it use to work what would change it?
ross Team
ross Oct 27 '15
contact your hosting provider and request this information, probably they did some changes on the server side without letting you know. 
JoshWho
JoshWho Oct 27 '15
I am the host. I haven't changed anything.
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