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cannot access my oxwall site | Forum
Mag
Dec 30 '15
so.... new site was coming along nicely.. everything going well.. then all of a sudden BAM! about an hour ago ( around 7:30pm EST) it just... wont let me in.. i put in my user name and password.. it validates it.. says its been authenticated.. then... nothing.. stays on the sign in/sign up screen.. anyone know why this might be happening and what needs to be done to resolve it perhaps?
Mag
Dec 31 '15
hey tammy, thanks for replying.. we have since managed to shut it down into dev mode... but the url is gatheringplaceonline.com
Team ross
Jan 3 '16
Mag, please disable maintenance mode on your website and make sure website is open for registration, we'll check the issue.
Mag
Jan 4 '16
Mag, please disable maintenance mode on your website and make sure website is open for registration, we'll check the issue.thats now been done.. its.. we had to redo everything from scratch..
Team ross
Jan 4 '16
Mag, I'm sorry but we cannot reproduce the issue on your side. See screenshots.
I successfully registered, logged out and signed in without any problem.
Team
Mag
Jan 5 '16
Ross.. thank you again for your reply.. essentially what has happened was some issues getting access.. but the host, and web dev and i.. sort of resolved it.. but had to delete and start over.. so we lost everything and are in the process of beefing up the security where we can so that it doesnt happen again..
that said.. youve seen the site.. and if you have any hints, or help..whatever.. i would certainly welcome them as this kind of thing is way out of my ..forte..
