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PLEASE ! PLEASE !! PLEASE !!! I need your Assistance | Forum

Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16
PLEASE any one to help
My Website Go Blank Screen both the admin area and main page
web name: Modelytes.com
I have try to Uninstall and install the software about 2 to 3 times thinking that it the plugin that i install that causes these problem.
The site goes white and blank after some hours of been active and when i turn the Dev-Mode to " True " to see the error nothing was display on the screen. PLEASE i will Appreciate your assistance a lot.  Thanks in Advance
My web Site is Hosted with : hostforweb.com i they support oxwall installation because i could install it straight form my cPanel
DeFender
DeFender Jan 1 '16
enable only debug mod (true)
The Forum post is edited by DeFender Jan 1 '16
Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16
I have enable debug mod to true but it still remain blank and white
DeFender
DeFender Jan 1 '16
try to rename .htaccess file to htaccess.txt
Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16
please where will i locate the .htaccess file
tammy harris
tammy harris Jan 1 '16
you have a server error whats you hosting


Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16

Quote from Tammy you have a server error whats you hosting



The website is hosted on hostforweb.com

tammy harris
tammy harris Jan 1 '16
ok
http://www.hostforweb.com/
what did you do or change that before the site was running
or is it a fresh install
if its a fresh install 
try install with out cpanel

 


tammy harris
tammy harris Jan 1 '16
go to the download page here and download 
Download Oxwall common 1.8.0.

extract it and upload it to your server by ftp

then follow install and cron istrructions
https://docs.oxwall.org/install:index


Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16

Quote from Tammy go to the download page here and download 
Download Oxwall common 1.8.0.

extract it and upload it to your server by ftp

then follow install and cron istrructions
https://docs.oxwall.org/install:index



OK thanks I will, I pray that following this will clear the blank and white screen
tammy harris
tammy harris Jan 1 '16
or ask your hosting as they claim this 

Our feature rich Oxwall hosting package includes:

  • Free Oxwall setup assistance & installation
  • Consume as much space and bandwidth as needed Unlimited storage & traffic for your oxwall hosting
  • 24/7 Oxwall experienced support
  • Easy to use Hosting Control Panel
Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16

Quote from Tammy or ask your hosting as they claim this 

Our feature rich Oxwall hosting package includes:

  • Free Oxwall setup assistance & installation
  • Consume as much space and bandwidth as needed Unlimited storage & traffic for your oxwall hosting
  • 24/7 Oxwall experienced support
  • Easy to use Hosting Control Panel
I ask all these before buying the ghosting account
tammy harris
tammy harris Jan 1 '16
well ask them why after buying it oxwall dont work lol
Adeyemo Emmanuel
Adeyemo Emmanuel Jan 1 '16

Quote from Tammy well ask them why after buying it oxwall dont work lol

Ok i will ASK
ross Team
ross Jan 3 '16
Adeyemo, contact your hosting provider and request to enable error reporting on your server. 

Check your error_log file in the ow_logs folder. Do you have anything in that file related to the time when you site going blank? If so, please provide those errors. Keep debug mode enabled to see the actual error. 


We have just visited your site, it is displayed properly. Do you still have the issue?

Adeyemo Emmanuel
Adeyemo Emmanuel Jan 4 '16

Quote from ross Adeyemo, contact your hosting provider and request to enable error reporting on your server. 

Check your error_log file in the ow_logs folder. Do you have anything in that file related to the time when you site going blank? If so, please provide those errors. Keep debug mode enabled to see the actual error. 


We have just visited your site, it is displayed properly. Do you still have the issue?


It think the Issue is with my Host i contact them after Tammy ask me to do so, It as being resolve
Thanks for your Respond Ross
The Forum post is edited by Adeyemo Emmanuel Jan 4 '16
ross Team
ross Jan 4 '16
Alright, thanks for letting us know. 
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