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Error 500 turned into Error 403 | Forum

Eric Pickering
Eric Pickering Feb 17 '16
Hello,

I'm Eric, currently I'm running a website called the Nerdalius. Upon installing a plugin my server ended up with an Error 500 as such my coder went in and removed the software in an attempt to fix the site. When that didn't work we decided to use one of our Full Account backups to fix the issue. While it did fix the Error 500 we're now experiencing a site wide Error 403. Is there anyway I can fix this? Please respond ASAP.
ross Team
ross Feb 17 '16
if it is 403 forbidden error

you need to contact your hosting provider to resolve the issue


there's security module enabled, request to disable it. 

Eric Pickering
Eric Pickering Feb 17 '16
I've contacted my hosting provider and submitted a request. Thanks for the help.
Eric Pickering
Eric Pickering Feb 17 '16
The issue has been fixed. This topic can be closed.
ross Team
ross Feb 17 '16
Great, thanks for letting us know