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Support questions - Default Avatars | Forum

Sergey Kambalin
Sergey Kambalin Apr 21 '16
Feel free to ask anything about the plugin 
Shaun
Shaun Aug 2 '17
I have tried both updating and re uploading the plugin but constantly get a server has timed out message.

Anyone else having problems?

Sergey Kambalin
Sergey Kambalin Aug 2 '17
Shaun,


Do you get this error in admin panel after pressing install/update or on the user list?

Shaun
Shaun Aug 2 '17
I get this error in the admin panel when clicking update or add new plugin.
Sergey Kambalin
Sergey Kambalin Aug 4 '17
It might be related to connection issues between your server and Oxwall Plugin server. Each time you install/update a plugin, the system makes a request to Oxwall Plugin service and this request may take awhile if there is a connection issue.

Are you able to install other plugins?

Shaun
Shaun Aug 4 '17
 Some plugins have updated ok but there is the Venus theme that I also not been able to update.
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