We build. You grow.

Get best community software here

Start a social network, a fan-site, an education project with oxwall - free opensource community software

Error 500 in Dashboard page | Forum

smec's
smec's May 3 '16

Hello,

I have this error in may dashboard page, plz your help.


Error 500
Internal Server Error.


If you are the site admin, click here for details (+)

Something went wrong!
To get the error details follow these steps:
- Open ow_includes/config.php file and set DEBUG_MODE to true
- Reproduce your last action.Error details:Type:ExceptionMessage:SQLSTATE[HY000]: General error: 2013 Lost connection to MySQL server during queryFile:/home/MyWebSite/www/ow_core/database.phpLine:723Trace:#0 /home/MyWebSite/www/ow_core/database.php(723): PDOStatement->execute() #1 /home/MyWebSite/www/ow_core/database.php(436): OW_Database->execute(' SELECT b.`id`...', Array) #2 /home/MyWebSite/www/ow_plugins/newsfeed/bol/action_dao.php(349): OW_Database->queryForColumnList(' SELECT b.`id`...', Array) #3 /home/MyWebSite/www/ow_plugins/newsfeed/classes/user_driver.php(42): NEWSFEED_BOL_ActionDao->findByUser(1, Array, 1462294749, NULL) #4 /home/MyWebSite/www/ow_plugins/newsfeed/classes/driver.php(62): NEWSFEED_CLASS_UserDriver->findActionList(Array) #5 /home/MyWebSite/www/ow_plugins/newsfeed/components/feed.php(211): NEWSFEED_CLASS_Driver->getActionList() #6 /home/MyWebSite/www/ow_plugins/newsfeed/components/feed.php(252): NEWSFEED_CMP_Feed->getActionsList() #7 /home/MyWebSite/www/ow_core/renderable.php(258): NEWSFEED_CMP_Feed->render() #8 /home/MyWebSite/www/ow_core/component.php(80): OW_Renderable->render() #9 /home/MyWebSite/www/ow_core/renderable.php(258): OW_Component->render() #10 /home/MyWebSite/www/ow_core/component.php(80): OW_Renderable->render() #11 /home/MyWebSite/www/ow_system_plugins/base/components/drag_and_drop_item.php(332): OW_Component->render() #12 /home/MyWebSite/www/ow_system_plugins/base/components/drag_and_drop_item.php(317): BASE_CMP_DragAndDropItem->render() #13 /home/MyWebSite/www/ow_system_plugins/base/components/drag_and_drop_frontend_panel.php(110): BASE_CMP_DragAndDropItem->renderView() #14 /home/MyWebSite/www/ow_smarty/template_c/55f3dffaf31e13146ee5642aeaa5aeeedb8943e5_0.file.drag_and_drop_entity_panel.html.php(173): BASE_CMP_DragAndDropFrontendPanel->tplComponent(Array, Object(Smarty_Internal_Template)) #15 /home/MyWebSite/www/ow_libraries/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(122): content_5728d686c5c611_86686244(Object(Smarty_Internal_Template)) #16 /home/MyWebSite/www/ow_libraries/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(199): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template)) #17 /home/MyWebSite/www/ow_libraries/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(159): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template)) #18 /home/MyWebSite/www/ow_libraries/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(191): Smarty_Internal_Template->render(false, 0) #19 /home/MyWebSite/www/ow_libraries/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(94): Smarty_Internal_TemplateBase->_execute('/home/MyWebSite/w...', NULL, NULL, NULL, 0) #20 /home/MyWebSite/www/ow_core/view_renderer.php(101): Smarty_Internal_TemplateBase->fetch('/home/MyWebSite/w...') #21 /home/MyWebSite/www/ow_core/renderable.php(271): OW_ViewRenderer->renderTemplate('/home/MyWebSite/w...') #22 /home/MyWebSite/www/ow_core/component.php(80): OW_Renderable->render() #23 /home/MyWebSite/www/ow_system_plugins/base/controllers/component_panel.php(156): OW_Component->render() #24 /home/MyWebSite/www/ow_system_plugins/base/controllers/component_panel.php(182): BASE_CTRL_ComponentPanel->action('dashboard', 1, false, Array, 'drag_and_drop_e...') #25 [internal function]: BASE_CTRL_ComponentPanel->dashboard(Array) #26 /home/MyWebSite/www/ow_core/request_handler.php(266): call_user_func_array(Array, Array) #27 /home/MyWebSite/www/ow_core/application.php(364): OW_RequestHandler->dispatch() #28 /home/MyWebSite/www/index.php(76): OW_Application->handleRequest() #29 {main}

dave Leader
dave May 3 '16
Is your host having system issues?  What are you doing when this happens?  Are you still getting this error?


It looks to be a timeout, i have actually been getting some of those myself. But i contribute mine to having three version of oxwall open at one time one on each browser lol.  I have to reset my IE all the time now. 


If you are still getting the error let us know please.   Also is this on a vps or shared server?

The Forum post is edited by dave May 3 '16
smec's
smec's May 3 '16

hi dave,

-> everything is fixed and any system issues.

-> when that happens I go back to the previous page.

and sometimes it re-function.

-> yes I often get this error me and my users!

-> this happens on a shared server.


ok, you reassure me :) a little


I'll wait for a solution to my problem :(

at least I hoped

dave Leader
dave May 3 '16
Thanks,  good to see your little character icon again, makes me smile.  Ross will be on later and im sure he will reply with some questions for you.  :)  We will get you sorted :)
smec's
smec's May 3 '16
Thanks 
ross Team
ross May 4 '16
Smec try the solutions from here: http://stackoverflow.com/...-server-during-query
smec's
smec's May 4 '16
Thanks ross


ross Team
ross May 4 '16
Keep us updated. 
smec's
smec's May 6 '16
yes of course I will keep you posted and thank you again


the problem I have with my hosting: https://www.ovh.com

for safety reasons they blocked or limited they some functionality


I followed the tutorial and I see this in my hosting 


net_read_timeout= 600max_allowed_packet= 16777216

I do not know is that it's good or not!


and sincerely I am soon to change my hosting and I do not know what the take? on what you advise me? 


ross Team
ross May 10 '16
try to change net_read_timeout from 600 to 6000 and see if the issue persists
smec's
smec's May 10 '16
Ok, thanks ross