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All Purchased Plugins Key Error | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting

B.I. Jun 23 '16

Need some super fast help in this. my Oxwall software sent me an email and said I needed to reenter all the Keys for the Plugins I have purchased. I went to the Oxwall website to my purchases and copied the keys.

If I enter the key for any plugin it errors and tells me that I need to enter a valid key. I can't imagine that the keys of all 9 plugins are invalid considering the fact they were okay yesterday.

How do I fix this?

Team

ross Jun 23 '16

Seems like your server IP has changed, go to My purchases-> click on restore button under each license and paste new licenses. See if the issue persists.

B.I. Jun 23 '16

Thanks Ross, that fixed it. The sad fact is I've had to do this before, bad memory I guess.

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All Purchased Plugins Key Error | Forum